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XPel Damage - now what?

Discussion in 'Model S: Interior & Exterior' started by EKnight47, Jul 11, 2018.

  1. EKnight47

    EKnight47 Member

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    So the day finally came. I am now more than happy that I wrapped the entire front of my car in Xpel. I parked in a normal parking spot in downtown Boston near a loading dock and two hours later came out to my front left bumper being scraped to sh*t. Looks like the Xpel protected the actual car/paint pretty well if not perfectly. Now what do I do? Do I have to peel off the entire panel of the wrap to make it look right again?

    Luckily, there is a camera on the loading dock....so I will find out who is responsible.....
     
  2. Rockster

    Rockster Active Member

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    I don't know how extensive your damage is, but I had a damage to my front fender and the white paint from the other car wiped off in just a few moments with an alcohol prep pad. The scratches in the PPF healed within a few days. If your coating is badly torn or scraped then, yes, you may need to have that section peeled off and replaced.
     
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    • Helpful x 1
  3. EKnight47

    EKnight47 Member

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    Not a close up...was trying to catch my proximity to the loading door. Security says that they cannot see where anyone hit me...but I will go review the tapes myself tomorrow

    Should I just peel the excess/hanging xpel and wipe the white paint and see how it heels?
     

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  4. XPEL

    XPEL Vendor

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    EKnight47,

    Wow, we're glad to hear the paint looks like it's protected perfectly. Please keep us posted on the thread. Best bet is to take it to your installer and have them remove the film to access the situation.
     
    • Like x 1
  5. hulk2k17

    hulk2k17 Member

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    Something similar happened to me but with the back right, rear fender. Depending on who did the wrap, you may have 2 options:

    1) Replace the entire piece. This will give you the best visual results
    2) Segment the front bumper wrap. Keep the section that's still good, replace the bad part. This will be leave a somewhat noticeable seam in the wrap.

    Your wrapper may only offer you 1) since that's more money in their pocket.

    Good luck.
     
  6. D.E.

    D.E. Uncorked

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    #6 D.E., Jul 12, 2018
    Last edited: Jul 12, 2018

    Wow, it looks awful yet you say the paint is intact inder the Expel! I'm pretty well just amazed.

    I had Expel applied to the front of my pearl white S75D. I know it protects against rock chips but I had no idea that it would protect paint to the extent of your scrape.

    I did just install a Blackvue 4k camera. I have the all glass roof, it is fairly easy to run all the wires and get it working, I'd encourage you to install one. With the all glass roof there is a gap between the glass roof and the trim so it is almost trivial to tuck the rear camera wire into that gap. I cannot speak to other Tesla roof designs. The camera is active when parked but the camera doesn't save the movie unless the car is bumped, then it is stored as a special event file on the memory card. I believe it saves before and after the bump so that should give excellent front camera 4K images and not make you reliant on local surveillance cameras. The rear camera resolution is less. Anyway I am new to the dashcam experience but it strikes me that such a device would have been enormously helpful to you here. I have the black interior, you really don't see the cameras from outside the car, the cameras get lost in the reflections from the glass. I can't speak to other interior colors. The vendor I used shipped a $35 battery voltage monitoring part that isn't necessary or desirable in the Tesla installation so I'd suggest Tesla owners not get that. They also suggested substituting a non Blackvue large capacity memory card. The memory card they shipped is not one of the ones suggested by people in this group so I'd probably not take them up on that suggestion either. My vendor is in Canada so it isn't worth trying to ship bits back. I'd suggest a vendor in the US if you can. I'm just using the minimal capacity Blackvue card that came with the cameras. If an event is recorded, it goes into a different place on the memory card than the routine recordings so shouldn't be overwritten by the routine files, so maybe the minimal card capacity is enough. I know I'm rambling here but it is all information that would have been helpful to me.

    I'm happy your car is intact. Once you remove the wrap, would you post a picture of the underlying paint before anything else is done? I need to know whether I should be just be surprised, remain amazed, or progress to being totally flabbergasted.

    Were I in your spot I might contact the Expel people and see if they'll replace that piece in exchange for using your pictures in their advertising. I cannot imagine a better ad for them.

    Best,
    David
     
    • Like x 1
  7. Astraviel

    Astraviel Member

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    Vancouver, BC
    Those gouges won't heal. XPEL will heal fine scratches but once the actual film is penetrated and gouged it won't heal. I know from experience. That's going to need a replacement but it's cheaper than fixing the actual paint.
     
    • Informative x 1
  8. SMAlset

    SMAlset Active Member

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    Our car's bumper area got scraped against a wooden fence during parking that unfortunately did tear the Xpel Ultimate but the film protected the paint and no underlying damage. Our installer offered us both options up front, partial replacement with seam (and showed my husband where the seam would be) or full panel replacement. We had done a full body wrap including edges so for us we didn't want to see seams to begin with. We opted for the full panel replacement. Seams will trap dirt no matter how good your guy is and edges I suppose can get water underneath them so we just felt we got our money out of the part that got damaged (paint and body protection most important) and spent the money. In our case it was our fault so lesson learned. We've had our car wrapped now for over a year and very happy we had it done.
     
    • Like x 1
  9. EKnight47

    EKnight47 Member

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    Here you go....before and after. Like new! Original application of Xpel and replacement done by Q Car Care in Burlington MA.
     

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  10. D.E.

    D.E. Uncorked

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    Thanks. That is amazing!
     
  11. 10dot

    10dot Member

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    Mind sharing how much the repair on the wrap cost? I'm seriously considering a full xpel stealth wrap and seeing how well this protected your paint makes it a pretty easy choice...
     
  12. XPEL

    XPEL Vendor

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    Location:
    San Antonio, Texas
    Love this! Thank you for sharing, we appreciate it.
     

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