Sadly, this feels all too familiar with shipping Roadsters. I’m not sure if it’s coincidence with shipping open vs. closed or not, but I’d imagine you get what you pay for.
The first time I shipped a Roadster open-carrier, it arrived with 4 extra miles on it and in Performance Mode. The driver had clearly launched it at some point.
The second time? This particular driver refused to bring his truck directly to my home (despite promising he would), and instead decided to drive the car 42.6 miles to me. This time, I pulled the logs to prove it & he was fired three days later + the shipping cost refunded.
From then on, I have never shipped a Roadster for less than the best-reviewed enclosed carriers possible. The $1,400+ price is always worth it.
Hopefully someone can bring 683 back to life and keep one of VERY few Brilliant Yellow Roadsters on the road.