Yellow Borders on MCU for Model S/X

[Koryin]

How many people here are suffering from this issue?

The service centre is offering a one-time *good will* treatment, but will charge ~$90 for further treatments if the first time doesn't work.

They were also unable to explain now it isn't a warranty issue.

 

[kavyboy]

Are you new here? You must be new here.

 

[krazykanuck30]

Consider yourself lucky. In Alberta, we don't even have the tool to fix the yellowing available yet... so we just wait.

 

[Koryin]

Are you new here? You must be new here.

No, not new. This is for Canadian owners. Canada apparently has a different policy.

Consider yourself lucky. In Alberta, we don't even have the tool to fix the yellowing available yet... so we just wait.

It's not available yet in BC either.

 

[Dutchie]

How many people here are suffering from this issue?

The service centre is offering a one-time *good will* treatment, but will charge ~$90 for further treatments if the first time doesn't work.

They were also unable to explain now it isn't a warranty issue.

Huh? You are in Vancouver BC right? Why do they want me to pay $1600 for the fix with no one-time goodwill? Who did you speak to?

 

[TechVP]

You do know about the UV treatment that corrects the yellow border, right?

So, does it work?
The Portland OR service center two weeks ago did mine (2017 MX) and it turned out great. No hardware no disassembly, etc. Only UV light treatment. Listed it as Goodwill.
Results, look very good. I have no reason to complain.

If they are not offering UV treatment to you, they should reconsider.
-TechVP

 

[Vawlkus]

You do know about the UV treatment that corrects the yellow border, right?

So, does it work?
The Portland OR service center two weeks ago did mine (2017 MX) and it turned out great. No hardware no disassembly, etc. Only UV light treatment. Listed it as Goodwill.
Results, look very good. I have no reason to complain.

If they are not offering UV treatment to you, they should reconsider.
-TechVP

They can’t offer what they don’t yet have.

I’m also informed that this is not something that can be done in the field, only in a service center.

 

[Koryin]

You do know about the UV treatment that corrects the yellow border, right?

So, does it work?
The Portland OR service center two weeks ago did mine (2017 MX) and it turned out great. No hardware no disassembly, etc. Only UV light treatment. Listed it as Goodwill.
Results, look very good. I have no reason to complain.

If they are not offering UV treatment to you, they should reconsider.
-TechVP

They did offer that, also said there’s no guarantees that it will work and that further treatments will cost.

 

[TechVP]

They did offer that, also said there’s no guarantees that it will work and that further treatments will cost.

Wow. Portland SC has had good success w/ the treatment. I only found out about it via this forum & others reporting success.
Sounds like they need to do their research.