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Yellow Borders on MCU for Model S/X

Discussion in 'Canada' started by Koryin, Sep 27, 2019.

  1. Koryin

    Koryin Member

    Joined:
    Jul 20, 2014
    Messages:
    85
    Location:
    Vancouver
    How many people here are suffering from this issue?

    The service centre is offering a one-time *good will* treatment, but will charge ~$90 for further treatments if the first time doesn't work.

    They were also unable to explain now it isn't a warranty issue.
     
  2. kavyboy

    kavyboy Active Member

    Joined:
    Jan 13, 2016
    Messages:
    1,128
    Location:
    Spring, TX
    Are you new here? You must be new here. :)
     
    • Funny x 1
  3. krazykanuck30

    krazykanuck30 Member

    Joined:
    Jun 28, 2018
    Messages:
    43
    Location:
    Alberta, Canada
    Consider yourself lucky. In Alberta, we don't even have the tool to fix the yellowing available yet... so we just wait.
     
  4. Koryin

    Koryin Member

    Joined:
    Jul 20, 2014
    Messages:
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    Location:
    Vancouver
    No, not new. This is for Canadian owners. Canada apparently has a different policy.

    It's not available yet in BC either.
     
  5. Dutchie

    Dutchie Active Member

    Joined:
    Jun 9, 2013
    Messages:
    1,439
    Location:
    Canada
    Huh? You are in Vancouver BC right? Why do they want me to pay $1600 for the fix with no one-time goodwill? Who did you speak to?
     
  6. TechVP

    TechVP Active Poster

    Joined:
    Nov 12, 2016
    Messages:
    377
    Location:
    Corvallis, OR
    You do know about the UV treatment that corrects the yellow border, right?

    So, does it work?
    The Portland OR service center two weeks ago did mine (2017 MX) and it turned out great. No hardware no disassembly, etc. Only UV light treatment. Listed it as Goodwill.
    Results, look very good. I have no reason to complain.

    If they are not offering UV treatment to you, they should reconsider.
    -TechVP
     
  7. Vawlkus

    Vawlkus Active Member

    Joined:
    Feb 28, 2017
    Messages:
    1,371
    Location:
    Halifax
    They can’t offer what they don’t yet have.

    I’m also informed that this is not something that can be done in the field, only in a service center.
     
  8. Koryin

    Koryin Member

    Joined:
    Jul 20, 2014
    Messages:
    85
    Location:
    Vancouver
    They did offer that, also said there’s no guarantees that it will work and that further treatments will cost.
     
  9. TechVP

    TechVP Active Poster

    Joined:
    Nov 12, 2016
    Messages:
    377
    Location:
    Corvallis, OR
    Wow. Portland SC has had good success w/ the treatment. I only found out about it via this forum & others reporting success.
    Sounds like they need to do their research.
     

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