so I scheduled an appointment to get the yellow haze around my model x touch screen repaired. Which is apparently a known issue. I received a text telling me I had to wait 2-3 months for them to replace it. They told me I could get it replaced immediately if I paid the cost as it would not be covered on my warranty. ??? Huh??
“Good afternoon, I apologize about the inconvenience but the timeline given for repairs is because Tesla approved this repair last week and will be ordering the specialized tools needed to address this concern. If you wish to have it addressed sooner replacing the touchscreen is an option but will not be covered under warranty since we have not been able to address it with our approved method. Total cost for a screen replacement is $1,346.75 including taxes. Please advise on how you would like to proceed.” -tesla service center
“Good afternoon, I apologize about the inconvenience but the timeline given for repairs is because Tesla approved this repair last week and will be ordering the specialized tools needed to address this concern. If you wish to have it addressed sooner replacing the touchscreen is an option but will not be covered under warranty since we have not been able to address it with our approved method. Total cost for a screen replacement is $1,346.75 including taxes. Please advise on how you would like to proceed.” -tesla service center