Note, I'm talking about a settlement agreement, not what the service department will agree to.
My problem is, my extended service agreement has less than a year and a half left on it. I'm worried that the UV "repair" might be temporary. and I want a permanent fix. If Ryan is saying the UV treatment is permanent, maybe Tesla is willing to put their money where their mouth is and give some extra warranty for that one issue. It would cost them nothing if Ryan is correct about the UV treatment being permanent, so why not put that in the settlement agreement to avoid arbitration?