It does exist for a number of customers. It just "almost doesn't suck" at the moment. I do expect enhanced summon by the end of the year, but even then, I wouldn't trust it completely.Thank you for this very helpful post. I have filed my claim.
I love the car, but Tesla is lead by executives that clearly believe it is perfectly fine to outright lie to their prospects and customers. They have been doing it for years with claims of current and future capabilities of the autopilot and apply the same low-integrity decision making to their warranty obligations.
Evidence of their misinformation can be found on their website today. I have attached an image of the order form that has been on their site for over 6 months claiming that "your car will come find you anywhere in a parking lot. Really!"
This claim is NOT listed as a future capability. They have been selling this feature for at least 6 months as if it exists and will be delivered with your car. When I pointed that out to Tesla in Orlando while picking up my Model X In April, they said "That's strange, that feature does not exist yet."
When I pointed that out to Tesla in Orlando while picking up my Model X In April, they said "That's strange, that feature does not exist yet."
Say what? Each service centre has to purchase one of these things, no wonder they aren't out there in abundance yet.The service manager personally reached out to me and we had very pleasant conversation during which she described the recent development of the 3rd iteration of the UV fix tool, which is now optional for each SC to purchase
Say what? Each service centre has to purchase one of these things, no wonder they aren't out there in abundance yet.
Well, it does - but it hasn't been released to the general public yet. I am really waiting for this functionality but I know it's just a party trick to impress people and probably something I wouldn't use too much. In that sense, I would much rather wait for the logic to be perfected than have my car run over a small child who darts in front of it in a parking lot.
Sounds like the adhesive or plastic is turning yellow or brown from exposure to sun. Happens all the time to plastics.
Just had a conversation today with a former senior Tesla SC mechanic, so take this in context. He sounded credible and said he was very familiar with the situation. I asked if it was the screen or the adhesive - he said it was definitely the screen. However if so I'm not sure how a UV light would fix it if it's not related to the curing process.
Not if the materials are chosen to be in the sun. This is a simple matter of poor materials. What is odd is the way it fails at very different rates for some and not at all for others.
And if that was the case the supplier would be 100% at fault.My guess is that the UV lamps that were used to cure the product when it was assembled weren't replaced often enough. (UV lights lose some of their output as they age.) As such screen assemblies made after a fresh set of UV lamps were put in would be fine, and screens made just before they were replaced might not have been fully cured.
I think that would explain why some are just fine and others come out of the box with the yellow border.
Competition fixes this. Too bad there's no competition for Tesla service in Tesla land. Also, this is likely why I will never buy Tesla insurance - if I have to rely on Tesla service AND insurance for a claim I'd lose my mind. You can't even call a human being to get help.Hi!
So they finally replaced my damaged bezels. Looks great now.
Two things I noticed at the Burlingame service center on pickup:
- While I was waiting for pickup, there were maybe 4 employees standing around the counter not actively helping customers totally ignoring the phone ringing. It rang for FOUR seperate calls, and they 100% ignored it.
- They added this sign to the window. This seems like a GREAT IDEA when your service centers are incredibly backed up and short staffed. Also great for customers that actually have to work. View attachment 452873
My screen was replaced late last year or early this year due to the bubbling/leak and I noticed the yellow border at the start of summer. It happened while I was parked at work, seemingly within a few hours. My yellow border wasn’t that bad but I recently brought it in for the UV fix since the car had other issues. I got it back a couple of weeks and it looks like the top border is coming back.