It's simple, he just pretends the problem doesn't exist, at least publicly. If asked about failures, undelivered features, or complete BS marketing numbers, he simply ignores the questions or says "Boooooorrrrrriiiiing! Next question!", or sometimes says "this should be fixed now" even when it is not, or straight out lies like when he told investors everyone who takes their Tesla for service gets a P100D loaner - was never, ever true, but you know, Elon's truth's are special - as long as they are true in Elon's head, they are absolute truths. If you are a reporter, asking about such things of Elon will land you banned for life.
Not at all. There was no change from taking it to them to picking it up. Arbitration actually denied my claim despite all the evidence of a known common failure. I was also able to question the Tesla attorney during the arbitration and that was fun. Tesla attorney stated it is not a common failure, and it was caused by environmental factors. I asked "Did Tesla create a machine for every service center, and hold training for all service employees for just my car?" He says "well we don't consider this a failure." Anyways, it was another waste of time for me...
That really seems like a silly process. I too went to arbitration and won. Much too inconsistent. About 50 pages back here.
I'm no lawyer (thank GOD!) but it doesn't seem frequency is a basis for denying a warranty claim for a known problem, even if not common.
Sounds like the same guy I had. And it was kind of fun. He asked if I had my car out in the sun a lot. I asked him "Does it say in the owner's manual somewhere to not drive the car in sunlight?"
Do it yourself. It takes a few nights to develop the adhesive and get rid of the yellow entirely.
Teslas are great cars for DIY type people who are able to and enjoy fixing the cars themselves. This may sound sarcastic, but I actually told that to a few friends when they asked me about my experience with Tesla - I did not mean it as sarcasm. For example when my EMMC died after warranty (it started dying before, but as long as Tesla can do a clean reflash and it boots up they do not consider it a failure), Tesla quoted me $3K to fix, however I took the dash apart, removed the MCU, de-soldered the chip, cloned it, had to so some file reconstruction, but the end result was I put an upgraded EMMC chip ($50 vs. Tesla's $8 one) in which will outlive the car. Easy peasy, right? Door handle started continuously extending itself and retracting, $700 fix from Tesla but you can fix it yourself for ~$2 in parts. Again, if you like and are skilled enough to do that kind of thing. Yellow screen, buy some IR lamps, build a contraption, use it for few nights. The alternative is to keep an extra Tesla around to drive while the other one is getting repaired, and pay Tesla whatever they ask to fix it.
