Yellow screen? Force Tesla to Replace it!

[uscgreel]

Do it yourself. It takes a few nights to develop the adhesive and get rid of the yellow entirely.

I get doing it yourself trust me, I own ReelDealEV.com which is a DIY Tesla e-commerce site, but I try to hold them accountable when I can.

 

[voidptr]

Just stumbled upon this thread.. My 2018 S developed the yellow ring near the beginning of the year, they cancelled one appointment to address it (COVID staff shortages) then got around to the UV treatment a month before the warranty ran out. Didn't work (though improved it some), tried it again, didn't change anything, now they're back to "your warranty has expired and we wouldn't replace the screen anyway because it's cosmetic".

Guess we'll see if arbitration gets anywhere.

 

[voidptr]

Just stumbled upon this thread.. My 2018 S developed the yellow ring near the beginning of the year, they cancelled one appointment to address it (COVID staff shortages) then got around to the UV treatment a month before the warranty ran out. Didn't work (though improved it some), tried it again, didn't change anything, now they're back to "your warranty has expired and we wouldn't replace the screen anyway because it's cosmetic".

Guess we'll see if arbitration gets anywhere.

Welp.. NCDS says they only arbitrate if the warranty is still active when they get the request. If you file it with Tesla under warranty and they run the clock out trying the UV fix before they deny it as a warranty issue, NCDS won't touch it.

Guess I'll try putting it in the garage with a UV lamp overnight and figure out what to do from there.

 

[markb1]

Welp.. NCDS says they only arbitrate if the warranty is still active when they get the request. If you file it with Tesla under warranty and they run the clock out trying the UV fix before they deny it as a warranty issue, NCDS won't touch it.

Guess I'll try putting it in the garage with a UV lamp overnight and figure out what to do from there.

Well, that's BS. I thought he whole point of arbitration was to adjudicate such issues!

 

[The Duke]

Welp.. NCDS says they only arbitrate if the warranty is still active when they get the request. If you file it with Tesla under warranty and they run the clock out trying the UV fix before they deny it as a warranty issue, NCDS won't touch it.

Guess I'll try putting it in the garage with a UV lamp overnight and figure out what to do from there.

Just do it yourself, any cheap UV box for fingernails works, probably two overnight treatments.

Yeah, Tesla should take care of it, but I did it myself and saved many hours over service center visits. Take the bottom off the UV box so the UV hits the screen and tape it to one corner of the screen overnight. I have yet to see this fail although some screens took a while to develop.

 

[uscgreel]

Welp.. NCDS says they only arbitrate if the warranty is still active when they get the request. If you file it with Tesla under warranty and they run the clock out trying the UV fix before they deny it as a warranty issue, NCDS won't touch it.

Guess I'll try putting it in the garage with a UV lamp overnight and figure out what to do from there.

That is weird, NCDS took my case when I was outside of warranty after Tesla tried to drag feet. But I also lost my case with valid arguments and documentation so I guess one might say they didn't really "take my case"