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Yellow screen? Force Tesla to Replace it!
- Thread starter testhrowaway
- Start date
Is that what you’re getting? Awesome choice, it’s a brutal vehicle with insane build quality.
I ended up buying an A5 to save/invest money and bridge the gap until e-tron GT arrives. Perfect enough for my needs. And well, if that ends up being garbage, I can wait for a few more years, too until Taycan comes down to below $100k
Naekuh
Member
I completely agree with you.
This is not how i envisioned a car company treat its customers who purchased a car which have price tags close to ours.
Definitely a complete different experience taking my Tesla In vs a Benz S65.
Even on my brothers Lexus they offered to replace the anti glare on his screen because it was fading for free, no questions asked, no "good will service".
I have said this many times, and a lot of tesla owners will agree, Love the car, Detest the company, as they have no idea how to keep customers happy, and think video games and fart machines will keep us silent.
nice... there was times where i regret getting my car and not a RS7... sigh....
It would of still been cheaper then my P100D.
Is that what you’re getting? Awesome choice, it’s a brutal vehicle with insane build quality.
I ended up buying an A5 to save/invest money and bridge the gap until e-tron GT arrives. Perfect enough for my needs. And well, if that ends up being garbage, I can wait for a few more years, too until Taycan comes down to below $100k
I owned tuned 2016 S6 and was pretty much set on getting the RS5 SB within couple of months, when I stopped by Tesla... The savings (almost $68K off sticker, inventory car) was too hard to pass...
Again, if I knew then what I know now, I wouldn't buy it...
I guess the last drop was last week, when driving on the local roads I realized how much rattling and squeaking I can hear in the cabin, since it got colder. After that on highway the amount of wind noise..., have difficulty even pinpointing where it is coming from, dr side window, top of windshield... Mind you it is a new car with only 15 k miles!
I guess, I still can't complain, even saved some $$ on getting fully loaded RS5.
Well, at least I know that if I need help with Audi, someone will pick up the phone at the dealer.
The plan is drive it until E-Tron GT will become available, then we'll see
FlatSix911
Porsche 918 Hybrid
For those of you who would like a nice DIY solution to the yellow border problem... here is an interesting fix!
Cross-post from ucmndd: DIY UV Treatment for Yellowed MCU Screen
https://www.amazon.com/dp/B07MDWKNMK?tag=tmc064-20
Cross-post from ucmndd: DIY UV Treatment for Yellowed MCU Screen
https://www.amazon.com/dp/B07MDWKNMK?tag=tmc064-20
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Given the company's track record and knowing what I know now, I myself would not allow them to keep kicking the can down the road. I would get in writing the refusal to honor the new car warranty and threaten arbitration / lemon law action if they won't budge.
The yellow glue issue showed up in my Model S well less than a year into ownership and I allowed the company to keep stalling. When I eventually sold the car, it still was not fixed and I had to disclose this to buyers, which was clearly a detriment to resale value. I didn't know this at the time, but my state includes value-diminishing defects as part of lemon law criteria. If I had known, I would have attempted to go this route.
For those of you who would like a nice DIY solution to the yellow border problem... here is an interesting fix!
Cross-post from ucmndd: DIY UV Treatment for Yellowed MCU Screen
https://www.amazon.com/dp/B07MDWKNMK?tag=tmc064-20
I really admire this gentleman... However, the mere existence of his thread speaks volumes. There's also an image of his car being treated, where the tool is placed in the big carton box... Priceless...
Reminds me of my life in the USSR, where to get parts, any parts was impossible... You have no idea, how creative ppl would get to fix their cars. Some of the ideas were simply brilliant!
Silicon Desert
Well-Known Member
You are probably right about that comment and I don't know enough about this particular subject to say otherwise, but I wonder why my yellow screen border suddenly appeared rather than gradually. It literally happened in a period of hours in normal day time temperature. So I am a bit baffled.
jlv1
Twice as much fun
All 3 times I've gotten the yellow border (twice in the S, once in the X) it also happened suddenly.
Silicon Desert
Well-Known Member
There are a few DIY solutions that are proving successful now as well using UV lights purchased on Amazon. There is another thread here about that.
If you have the issue, try to get an appointment with your SC for them to remediate the issue. It's been very effective for most of those having the service performed.
I repaired my own with the $14 nail cure light recommended by others. Took two sessions with the light on overnight, but now perfect. Easier than taking it to the Service Center 90 miles away. I'll give/loan my light to anyone on the central coast that wants to try their own cure.
pelargir
Member
We've been waiting over a year for the fix and were finally able to get something scheduled at our SC last week. Keeping my fingers crossed that the treatment actually works and is persistent.
Getting to this point has been nothing short of a a herculean effort. From the very start, Tesla assured me that they would contact me as soon as the UV equipment was available at the SC. Many months later, I started hearing from friends who owned Teslas who had just gotten the treatment done at our SC. What the heck Tesla?!
Each time I tried to set up an appointment it was subsequently canceled by Tesla. They gave the same story each time: the equipment hadn't arrived yet. How did my friends get their treatments if this magical equipment hadn't arrived?
As it turns out, apparently the equipment had arrived (wonder why they never called me?) and had subsequently broken. They had to wait for new equipment to arrive and supposedly that's when I just happened to be trying to schedule my appointments.
Tesla has a lot of room for improvement in the communications department. The left hand doesn't know what the right hand is doing. It's a huge failing on their part. It pisses off existing customers and it's just plain bad business.
Eliminating even more humans from the process is NOT the right move. Our local SC used to have the front desk staffed. Now they've switched to iPads for check in. You just walk into an empty room, check in on the iPad, and hope that a human shows up. Cost cutting measures? I have no idea, but it's an incredibly poor customer experience any way you slice it. It's the physical equivalent of a foreign call center.
Getting to this point has been nothing short of a a herculean effort. From the very start, Tesla assured me that they would contact me as soon as the UV equipment was available at the SC. Many months later, I started hearing from friends who owned Teslas who had just gotten the treatment done at our SC. What the heck Tesla?!
Each time I tried to set up an appointment it was subsequently canceled by Tesla. They gave the same story each time: the equipment hadn't arrived yet. How did my friends get their treatments if this magical equipment hadn't arrived?
As it turns out, apparently the equipment had arrived (wonder why they never called me?) and had subsequently broken. They had to wait for new equipment to arrive and supposedly that's when I just happened to be trying to schedule my appointments.
Tesla has a lot of room for improvement in the communications department. The left hand doesn't know what the right hand is doing. It's a huge failing on their part. It pisses off existing customers and it's just plain bad business.
Eliminating even more humans from the process is NOT the right move. Our local SC used to have the front desk staffed. Now they've switched to iPads for check in. You just walk into an empty room, check in on the iPad, and hope that a human shows up. Cost cutting measures? I have no idea, but it's an incredibly poor customer experience any way you slice it. It's the physical equivalent of a foreign call center.
Ssvladi
Member
Nope, taking my off warranty S for UV treatment on Thursday under "good will"
I`ll keep you guys updated afterwards
I'm not sure if it really means much of anything, but the yellow ring of inadequacy on my MCU1 has faded to the point that you can't see it any longer. I didn't do anything different or have it "repaired", though it was a lot less severe than some of the pictures I've seen of others.
