Johnny from Calibred installed my wife's Blackvue, in fact hers was Johnny's 1st install on the X! That was about a yr ago, and since then I managed to break the center pin on the rear camera cable, so the rear camera was inoperable. I bought the connectors and tools in preparation of a new connector install. Johnny came back over and re-routed the cable in no time flat, so I could have enough slack to put the new end on. Everything is good now!! He's on time, reasonable, hard working and does immaculate work.