Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
  • The final cut of TMC Podcast #27 is available now with topics time-stamped. We discussed: Consolidation in LiDAR manufacturers; Volvo EX90 shipping with LiDAR; FSD Beta Full Release in N.A.; FSD detecting autopilot cheats, Gwen Shotwell directly overseeing SpaceX Starship; and more. You can watch it now on YouTube. We should have it published to podcast networks shortly.

you can only book Tesla service at your nearest SC now???

my car is stuck at this Montreal SC for the next few weeks.....i had an appointment booked at my home SC this week....but battery pack died and they don't do battery replacement at my SC.

So I booked appointment at this SC where my car is sitting.....this service advisor keeps refusing to work on my car????
‐---‐-----‐--------'

Unfortunately our back log does not permit us to do so, hence why we have an Ottawa Service center coming soon.



Thank you

M. Prinon Khandaker | Montreal Service Advisor

T. 514-908-3827 | 5183190621 [email protected]



3500 Deer Creek Road, Deer Creek, CA 94304

Our office hours are Monday to Friday 8AM to 4PM ,

Customer Support & Roadside Assistance is available 24/7/365. Call 877-79-TESLA (877-798-3752)
 

ucmndd

Well-Known Member
Mar 10, 2016
9,470
18,380
California
It seems like they’re being quite patient with you and your incessant queries and moaning. The explanation makes sense. Not sure what the problem is.

This appears to have essentially nothing to do with your click-baity thread title of “only allowing service at the nearest service center”, but rather a reasonable attempt at demand management by an obviously stressed/impacted service location.
 
It seems like they’re being quite patient with you and your incessant queries and moaning. The explanation makes sense. Not sure what the problem is.

This appears to have essentially nothing to do with your click-baity thread title of “only allowing service at the nearest service center”, but rather a reasonable attempt at demand management by an obviously stressed/impacted service location.

My app allows me,to book an appointment at this SC in 2 weeks.....why wouldn't I be able to have my car serviced there if i have booked an appointment?
please explain?
 

Tam

Well-Known Member
Nov 25, 2012
11,819
10,857
Visalia, CA
...why wouldn't I be able to have my car serviced there if i have booked an appointment?

"Unfortunately our back log does not permit us to do so, hence why we have an Ottawa Service center coming soon."

They have a back log where your car is. Thus, they want you to choose another and if it's the present progress is kept up, by the time your car is done there, you should be able to get to the newly open one in Ottawa in the near future "soon."
 
"Unfortunately our back log does not permit us to do so, hence why we have an Ottawa Service center coming soon."

They have a back log where your car is. Thus, they want you to choose another and if it's the present progress is kept up, by the time your car is done there, you should be able to get to the newly open one in Ottawa in the near future "soon."
they'll have my car for 3 weeks - why keep my car at this SC and then ship it to another SC to do remaining items?

it's only a 2 week wait for an appointment--- backlog isnt too bad--- took be longer to get my home SC appointment
 
"Unfortunately our back log does not permit us to do so, hence why we have an Ottawa Service center coming soon."

They have a back log where your car is. Thus, they want you to choose another and if it's the present progress is kept up, by the time your car is done there, you should be able to get to the newly open one in Ottawa in the near future "soon."

i went in today to speak with manager.
nice guy - good talker

apologized for the miscommunication and tells me that the service advisor I'm dealing with has an abrasive personality, but also has a heart of gold.
woooot wooooot.

gonna get my Tesla warranty items fixed and sell this Model S to an Elon Cult follower.

i didn't have the nerves for this yo
 

sorka

Well-Known Member
Feb 28, 2015
9,867
8,041
Merced, CA
i went in today to speak with manager.
nice guy - good talker

apologized for the miscommunication and tells me that the service advisor I'm dealing with has an abrasive personality, but also has a heart of gold.
woooot wooooot.

gonna get my Tesla warranty items fixed and sell this Model S to an Elon Cult follower.

i didn't have the nerves for this yo

You should probably move to a city with good public transit and just avoid owning cars altogether with your luck:rolleyes:
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top