A few comments:
- Vines likely had a marginal neutral to begin with, possibly already with some voltage imbalance. Then during the stress test, the imbalance of the loads on the two legs must have been greater than previously seen, causing enough voltage imbalance to damage equipment.
- Connection to earth doesn't matter for low voltage (i.e. < 1000V) questions like this.
- With an intact neutral, 120V L-N loads on opposite legs work as expected (and if there's any current imbalance between the draw on the two legs, the neutral will carry that current.) When the neutral is compromised, then you end up with a series circuit, supplied with 240V, with the parallel 120V loads on one leg in series with the parallel 120V loads on the other leg (and the current through the two series loads has to be equal, there is no neutral to carry the unbalanced current). So the voltage drop across the two series loads will divide in proportion to their impedances. If they happen to be equal, you won't notice the missing neutral. But if one leg has more impedance (which if the individual loads were all the same would mean fewer of them are turned on, since the individual loads are in parallel), it will see more voltage drop, often sufficiently in excess of 120V to damage equipment.
Cheers, Wayne