I've been busy and away from TMC for a while, which means I'm hundreds/thousands? of posts behind in the main investor forum. Last night I spent a few minutes reading some of Thursday morning's early posts, and came across a poll by @KarenRei poll regarding service, which looked like an effort to debunk a suggestion @neroden had made for a Say dot com question for the earnings call on the 24th. Neroden's post was a bit hyperbolic in expressing his concerns about Tesla service and customer communications -- issues I largely agree with. I wanted to participate in the poll but found it closed. So I looked at the results and they were not the least bit suprising: overwhelming disagreement with Neroden's points, debunked one by one right down the line. But the reason this wasn't surprising is because I felt the poll was flawed, and its results meaningless. So I clicked on the "reply" link on KarenRei's post, and typed up a reply, where I argued that there's a strong likelihood that LOCATION is the key to whether service/communications is good or not. If there is no service center in the region, or state, or province where you as an owner are located, yes, you can experience "Tesla service hell." If you are in LA or SF or NY or FLA or Norway or somewhere like that, maybe it's Nirvana. I argued that if you don't ask the Tesla owner's location in a poll, then the poll's no good. That was it, I typed up the reply, and submitted it and went to bed. This morning I was curious to see what folks thought of my comment. But I noticed it was gone. Then I noticed this in my Alerts: Clearly some irate moderator. Conveniently, no idea who. But . . . "you people"? "Can't you read"? Read what? I saw a "reply" link and I replied. So I went back and looked, and noticed hours and many posts after KarenRei's poll had been posted, a moderator had declared in pink or green or purple or whatever text color moderators are wont to post in, an edict that nobody was allowed to comment about Tesla service anymore in the investor forum. Guess what: I did not see that. The moderator clearly thinks I should have seen that. Well, I did not. And I don't deserve to have my post outright deleted, and I don't deserve to be spoken to this way. You know, this TMC management attitude (and I blame management for any behavior of the moderators) just about does it for me. The attitude of TMC's management is unacceptable. TMC's outright ownership of participant content has always been a problem for me. And you know what? Don't trot out the volunteer trope about moderators. I don't give a flying kcuf if moderators are volunteers. This is a for-profit business, this TMC enterprise, and the owners must be laughing all the way to the bank at the idea that the moderators are willing to be volunteers rather than get paid. Moderators: you should quit rather than treat people like tihs. Here's the thing: if TMC management doesn't want people posting on some arbitrary topic, then you need to disable "Reply" buttons. Change the software. Add a control that enables you to disable the "Reply" buttons on selective posts. Mark them as no longer replyable. What you don't do is capriciously and arbitrarily delete someone's legitimate post at 1:44am in the morning, and attack the author with a shitty attitude. That's how you lose forum participants. Like me. I'm taking some time off from TMC. Maybe a lot of time off. I'm not sure I'm coming back.