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Zero phone lock/unlock issue in the last 2 days

Discussion in 'Model 3' started by tuoncan, Jul 23, 2018.

  1. tuoncan

    tuoncan Member

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    #1 tuoncan, Jul 23, 2018
    Last edited: Jul 23, 2018
    I remember reading a thread about the car not detecting the phone when walking up. I picked up my car 2 days now and had 0 issue with it. It works every single time and I thought maybe there is a small chance that some of you might not doing this correctly and that's why it's not unlocking the car for you.

    Here is what I have learned:
    1. If I walk up to my car and my phone is locked, the car won't let me open the door. This is a good security feature (e.g., If someone steals my phone, they can't drive my car away)
    2. What I typically do is as I approach the car I will unlock my phone then the car will work every single time. I always have Bluetooth, internet and gps turned on (assuming the car need to know that you are nearby and not some fake/random Bluetooth signal). I haven't tried having just Bluetooth on will make a difference or not.

    I'm currently using a Samsung s8 with the latest 2018.26.1 update.
    I haven't tried this but I'm thinking that I can set my model 3 as a trusted device on my s8 so that it will unlock my phone automatically when I'm near the car. If this works, I will never need to unlock my phone before hand anymore. I will do some testings and report back later.

    So for those that have issue unlocking the car, were your phone lock or unlocked?
     
  2. WileyTheMan

    WileyTheMan Peanut Gallery Member

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    I'm on an older version, 21.9, but my experience is either it will unlock on its own when I approach the car (auto unlock) or I have to unlock my phone first. So it's an either/or situation for me. That said, I have not had the issue where I have to disable/enable the BT radio in order for it to work as of late, so that's good.

    If they started making it standard to unlock your phone to unlock the car, I'd be ok with that.
     
  3. Sandiegodoug

    Sandiegodoug Member

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    I leave my iPhone X in my pocket. As soon as I grab handle or grab trunk release , it unlocks. Walk away, phone still in pocket, car locks, mirrors fold. Only time need to touch phone is to open frunk. No issues since January delivery.
     
  4. chronopc

    chronopc Active Member

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    Works fine on my Galaxy S7 Edge phone too. I'm curious how widespread the issue is. On this forum it seems like it's very widespread, but people who have problems will have a much bigger voice than those who don't have problems.
     
    • Like x 1
  5. Pkmmte

    Pkmmte Le meow

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    All 8 of my phones I've tested (iOS & Android) work perfectly fine with my Model 3 even without needing to unlock them first. I've never heard about anyone needing to unlock their phone before.
     
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  6. EV-lutioin

    EV-lutioin Active Member

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    Zero problems with phone app lock/unlock in 6 months. I don't even carry the card anymore. Brilliant system!

    iphone 7
     
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  7. chronopc

    chronopc Active Member

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    You should definitely bring the card as a backup. What if you lose your phone? Or you have an emergency valet situation?
     
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  8. Sandiegodoug

    Sandiegodoug Member

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    I keep key card in my wallet. Only issue I had with phone is I installed a Jeda wireless charging system and I’m so used to just walking away, left phone in car when I was using system. Lucky, no one took my car while I was charging.
     
  9. EV-lutioin

    EV-lutioin Active Member

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    Good point... I think what I may do is hide the card somewhere on the outside of the car, just like I used to do with keys (in the ol' days). That way if my wallet and phone get stolen or misplaced I have a backup plan.
     
  10. ℬête Noire

    ℬête Noire Active Member

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    #10 ℬête Noire, Jul 23, 2018
    Last edited: Jul 23, 2018
    In nearly 10 years of owning one I've never lost my iPhone. Ever. What if I lose my wallet? Again. I've lost a few of those in that same 10 years (although one did turn up again 3 months later).

    EDIT: I've also lost a couple fobs in that time but somehow at home, as far as I was able to tell. o_O

    I have the vague recollection that those card fobs aren't cheap to replace?
     
    • Like x 1
  11. trunks13

    trunks13 Member

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    With my Android phone its often a hit or miss. Sometimes I can be right next to my M3 and it won't unlock. I'd have to go into the Tesla app and have the app wake the car before it unlocks. By my estimation, it happens about 15-20% of the time.
     
  12. tread

    tread Member

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    Reports so far are suggesting first replacement to be $5.

    Model 3 key card replacement cost | Tesla
     
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  13. ℬête Noire

    ℬête Noire Active Member

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  14. PoitNarf

    PoitNarf The Clown Prince of Crime

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    They were $10 each when I got 2 spare cards from my local service center a few weeks back. My wife and I are always carrying one and I have spares at home should I ever need them.
     
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  15. tread

    tread Member

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    According to the website with the new MyTesla information for the Model 3, they should be $5. I'm not sure if there is another hidden pricing scheme, but if you care about the price differential I think you're entitled to $10 back.
     

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  16. PoitNarf

    PoitNarf The Clown Prince of Crime

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    Maybe because mine were not replacements, they were in addition to the two key cards I already had. So now I have four key cards that can be used with my Model 3. Maybe it's only $5 if it's a replacement? Either way I don't really care, Tesla can keep my extra $10, they need the money so they don't go bankwupt! :p
     
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  17. tread

    tread Member

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    Your perogative, just thought I'd let you know!
     
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  18. Runt8

    Runt8 Active Member

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    It seems like this means that the phone key isn't working correctly (or is this an option you can change?). Ideally (IMO) you shouldn't have to take your phone out of your pocket for the car to unlock.
     
  19. RayK

    RayK Member

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    Subcutaneous implant of the BLE chip inside the keycard in your hand/wrist?
     
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  20. Chewy3

    Chewy3 If MacGvyer had a beard

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    Slightly contradictive since its still supposed to work with phone locked.
     
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