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In case anyone is waiting with bated breath, I also drive by every week. No progress. Starting to worry they are waiting until spring (and my free super charging runs out)

Ordered a Tesla roof rack, unboxed it and when I placed the cross bar on the roof I noticed it had a pretty significant ding on the paint, down to bare aluminum. Who/how/where do I contact about this? In the app, "ask a question" doesn't open a new chat, I just get "thanks for submitting your...