service center problems

So i need a little feed back or just a place to rant forgive me.....on 2 days before thanksgiving my wife was going to work and got into our 2019 MS in our garage and tried to start it but it wouldn't turn on. She calls me over and i check and i am thinking maybe its the 12v so i drive her to...

Hey All, I was hoping someone could offer some advice for dealing with Tesla bad service. On 12/5, my Tesla needed some warranty work, which Tesla completed. Upon inspection: 1) The tint I added was cut on driver door (picture 2) 2) Paint under replaced left side mirror was cut and "touched"...

Hello fellow Tesla owners, I have had a worst experience during Tesla Service visit in Warsaw, Poland. Long story short - car was not fixed because of missing part after they have sent me a confirmation that all parts are ready and in place. Traveled ~600 km, rented a hotel for two nights...

Hi everyone! Tesla service center deployed the passenger airbags during a check up and they have had the car for about 2 months. I am posting this question to see if anyone else has had similar experience or is well-versed with the Tesla Policy. Approximately 2 months ago I took my Model X...

I'm sure versions of this story have been posted here before but felt I needed to share my frustrating experience at Tesla South Austin, especially since it was not my first bad experience with Tesla service. I needed to schedule service for a punctured tire and during the tire service my front...

Hi all Im a new user, but has been using this forum for a while now - Thanks to all for sharing their knowledge. I was for a couple of weeks ago getting lots of errors, which didn't makes sense at all. First my servo failed, and I couldn't turn right or left without using brutal force. However...

I had to have a wheel replaced (thank you Chicago streets!) last December. While my MYP was there, they took off all the tires for an inspection. Fast forward to Late April/early May, Im having serious problems with the tires. Lots of vibration, alignment going off, among others. It turns out...

Well.. Let me start by first saying... I love the Plaid and fully understand not having AutoPilot working doesn't prevent the car from being a car. (Seen several posts here and or on Reddit slamming owners for complaining about "core" features not working for periods of time). I get it...

I'll try to keep this short because these things can go on forever. Basically, an already tumultuous time at the service center that was supposed to be a 1 day repair turning into a 5 day repair (heat pump broken? they haven't actually explained what was wrong yet, but basically lost climate...

Jack, the Tesla mobile ranger who comes to the house to do misc. service, highly recommended that I take our 2016 (HW v1) Model S in for the 8GB eMMC Recall as we had been having trouble with the screens going blank (but thankfully always recovered after awhile). It was something he can’t do on...

I have Model X, 2019. Bought new on 31 Dec-2018. 45000 miles today. In Oct 2021 - battery unit died. Tesla relaced. 100% charge was at 296 miles went down to 258 miles. In January 23- 2022- car suddenly stoped on main street when taking turn. Messege poped up unable to drive. In a split...

So, not sure if this is a 'common' Tesla thing, but when I collected my Model 3 last week the SA helped me log paint issues (chips & scratches) that needed to be fixed with the service option in the app. Now the unusual part is that Tesla have just quoted the repair (under warranty, so £0) and...

Sooooo... I expected to have at least one service based on research but definitely did not expect to get my car back in worse condition than when I dropped it off. The car was left filthy with the headliners (The front one needed to be replaced ) stained with greasy hand prints, the speaker...

Just completed the MCU2 upgrade in my local SC. Noticed this damage to my backseat. Anyone familiar with the upgrade process and what tool/technician action could have caused this? I have yet to hear back from the SC..

Not sure if anyone else has had to deal with this issue but the Tesla Service center I took my car to curb rashed the passenger side wheels. I'm so annoyed because I've had the car a few months and was SO careful with it but the so called Tesla experts messed it up in less than 2 hours. Any...

Ok, I have to say I was a little disappointed. I backed up into a parking pole and dented the rear lift gate of my Model Y. Ok, I accept fault. I did it and was willing to pay for my mistake. Set up appointment at 7:30 am on the 10th of this month (It is what the service center offered me) at my...

Getting my brakes serviced after winter to keep corrosion in check as suggested by Tesla. Since the wheels need to be removed to access the brakes, I asked to have summer tires put on at same time (ready to go on wheels) instead of putting winters back on. It's a bit early for summer tires but I...

Does anyone know how to contact Tesla above the Service Center level?? Ive recently had a service inquiry over an upcoming annual service on my Model X. Ive reached out using the tesla app and over a period of a week, received back very brief unacceptable text responses on my phone. My...