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If you were asking Tesla to fit this for you then they will say no, which I guess is what you have been told. This is different to what you’ve seen in this thread because most in this thread have or are fitting it themselves.Well, I am properly confused now!
I've heard it from Tesla direct AND the local SC in Chester and they all say the same thing - do not go ahead and fit one??? Your warranty "may be" invalidated?
OK - so I am going to get this in writing from them once I drill down deeper into installing one using their kit.
IF - if they renege, then I will ask a professional tow bar fitting company to fit it for me - as I am not as confident as you both are with installing this.
Thank you for your time and explanations guys.
Read the warranty terms, any aftermarket part may invalidate the warranty for the parts it affects (note even though in this case these are OEM parts, Tesla does not officially support a retrofit and this is done aftermarket). This is because the manufacturer may blame your aftermarket part if it affects a certain part and it breaks. However, at least in the US, we have a law where the full warranty can't be invalidated simply by using aftermarket parts.Well, I am properly confused now!
I've heard it from Tesla direct AND the local SC in Chester and they all say the same thing - do not go ahead and fit one??? Your warranty "may be" invalidated?
OK - so I am going to get this in writing from them once I drill down deeper into installing one using their kit.
IF - if they renege, then I will ask a professional tow bar fitting company to fit it for me - as I am not as confident as you both are with installing this.
Thank you for your time and explanations guys.
I’m confused by your post. What is it you want in writing from Tesla? That you should not install the tow bar and it may invalidate your warranty? How would that assist you and how would they “renege” in anything?Well, I am properly confused now!
I've heard it from Tesla direct AND the local SC in Chester and they all say the same thing - do not go ahead and fit one??? Your warranty "may be" invalidated?
OK - so I am going to get this in writing from them once I drill down deeper into installing one using their kit.
IF - if they renege, then I will ask a professional tow bar fitting company to fit it for me - as I am not as confident as you both are with installing this.
Thank you for your time and explanations guys.
The estimate will show parts-only, then you go to the SC to pick up the parts when they are available. If there is a labor component, there will be labor written in the estimate. At least that is how it works here in the US. Tesla generally doesn't ship parts (other than accessories sold on the Tesla store) although I have heard of some cases where the Mobile service drops off the part, availability of which varies on location.So........I requested the tow hitch parts from Tesla (specifying parts only, no fitting / labour) and have received a message today to schedule a service appointment. Is this correct? Do I scedule a service appoinment to collect parts or do they still think that fitting / labour is required?
So just to clarify, I do need to scedule a service appointment to collect the parts?The estimate will show parts-only, then you go to the SC to pick up the parts when they are available. If there is a labor component, there will be labor written in the estimate. At least that is how it works here in the US. Tesla generally doesn't ship parts (other than accessories sold on the Tesla store) although I have heard of some cases where the Mobile service drops off the part, availability of which varies on location.
Yes, assuming your estimate doesn't show a labor component. Sometimes however whoever does your service request in the app may make a mistake when entering, so always check the estimate they send to see if they put the correct parts and if they added labor by mistake.So just to clarify, I do need to scedule a service appointment to collect the parts?
Many thanks, this is my 1st time dealing with Tesla as I've only owned the vehicle for around 2 weeks.Yes, assuming your estimate doesn't show a labor component. Sometimes however whoever does your service request in the app may make a mistake when entering, so always check the estimate they send to see if they put the correct parts and if they added labor by mistake.
When you do the service request, the person taking your order should give you an estimate if any parts are backordered and you would be scheduled a date after all parts are estimated to arrive. It should also automatically email status updates to your email. When the appointment time comes and the SC have not received the part(s) yet, the people there are supposed to reschedule you, although sometimes they may forget. When the appointment time approaches I always actively send a message in the app to check if they received all the parts yet and if not I request to reschedule.
3. Is Tesla toolbox fairly intuitive and will it be immediately obvious how to enable "Trailer Mode". The few tutorials that I've seen, it looks to be quite clunky?
For my 2020 M3 I bought this cable: https://www.amazon.co.uk/gp/product/B0BR5371ZR/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1P.S. Almost forgot, please could you share a link for the correct Toolbox / Car connection cable?
Thanks a bundle mate! As always, super helpful and super quick to reply, it's greatly appreciated!Considering what Toolbox lets you do I'd say it's fairly easy to use. Follow steps 9 onwards here: Model 3 Service Manual | Tesla
For my 2020 M3 I bought this cable: https://www.amazon.co.uk/gp/product/B0BR5371ZR/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
But you can find out what you need here: Service and diagnostic information for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles.
Hard to say really. I think it's generally accepted that M3's from 2020 onwards will have the socket ready to go. But I wouldn't actually know when they were being fitted.The receiver should be arriving Wednesday if all goes well, so fingers crossed I'll be able to fit it on the weekend. Is the cable that supplies power / signals from the car to the trailer hitch ECU already in place and ready to plug into the ECU, I just thought I'd double check before removing the bumper?