Hi all,
I ordered some items from the Tesla shop beginning of this month and it still hasn't shipped.
I contacted customer service and they say they have moved warehouse, new system, don't have tracking etc.
However, I am still waiting - has anyone ordered anything from the Tesla shop this month and received it?
Iv made 2 separate orders a week apart and neither have been sent or received.
I ordered some items from the Tesla shop beginning of this month and it still hasn't shipped.
I contacted customer service and they say they have moved warehouse, new system, don't have tracking etc.
However, I am still waiting - has anyone ordered anything from the Tesla shop this month and received it?
Iv made 2 separate orders a week apart and neither have been sent or received.
Thank you for reaching out to Tesla Online Orders.
Due to our warehouse relocation, we are experiencing delays in processing and dispatching your order. Please accept our sincere apologies for any inconvenience that this has caused.
We understand your frustration with the order delay and we have additional staff working through as much backlog as possible to dispatch your items so that you can receive your tracking link for a better understanding on the timeframe of delivery.
Rest assured you will receive shipping confirmation with tracking details once your order has been dispatched.
Thank you for helping to accelerate the world's transition to sustainable energy.
Due to our warehouse relocation, we are experiencing delays in processing and dispatching your order. Please accept our sincere apologies for any inconvenience that this has caused.
You will receive shipping confirmation with tracking details once your order has been dispatched.
Our team is working hard to process and deliver your order as quickly as possible and appreciate your patience at this time.
Thank you for helping to accelerate the world's transition to sustainable energy.