When I bought a Model 3 in 2019, I met a human being at a Tesla store, and I had access to a phone number allowing me to call people. Granted, they were borderline idiots, but at least they could answer most questions. Now, I seem to have the same type of idiots, but the only way I can reach them is via text. And they barely respond. I don't mind the texting method at all, but at least be responsive. This is ridiculous. Anyone have any advice here?
I have questions about the rebates/credits being taken at POS, whether the car will come with mud flaps and the $50 PPF, and if not, can I pay to have that installed? I'm also trying to download the proper sales documents and the mysterious texter says they are in the "financing" section of the App, but I don't see any docs there to download. Also trying to understand what's going on with my trade-in. No answers. Just confusion--especially confusing as there are at least two people on the receiving end of my texts and they don't seem to share information or even be able to access all of my text history.
Complete joke. Eh, no big deal, just spending $55,000!
I have questions about the rebates/credits being taken at POS, whether the car will come with mud flaps and the $50 PPF, and if not, can I pay to have that installed? I'm also trying to download the proper sales documents and the mysterious texter says they are in the "financing" section of the App, but I don't see any docs there to download. Also trying to understand what's going on with my trade-in. No answers. Just confusion--especially confusing as there are at least two people on the receiving end of my texts and they don't seem to share information or even be able to access all of my text history.
Complete joke. Eh, no big deal, just spending $55,000!