HighVoltage717
Member
I have a 22 MYP and a 23 MYLR. The MYP is near a perfect build with a couple of very minor problems I was able to address myself.
I have the same noise everyone else in this forum is experiencing on the 23 I just picked up two weeks ago. My delivery was a very bad experience for the second car with a slew of issues.
The car is currently at the SC and they claim if it was the drive unit it would be throwing codes. Can someone provide some workorders with their info redacted to provide to the SC. The SA is basically calling me a liar and does not believe any car had a drive unit replaced without throwing codes. Also would anyone mind sharing WHICH SC they had success in getting this fixed. I am very angry with Tesla as the SC just simply does not care about fixing anything not even the other issues with the car.
Who do you escalate stuff to? I mean this company makes great cars but their customer service SUCKS. The SA at this location basically curses me out and this is ok??
If this SC says within spec I will be making a road trip to a different one on vacation to get this resolved by a SC that actually wants to solve problems.
I have the same noise everyone else in this forum is experiencing on the 23 I just picked up two weeks ago. My delivery was a very bad experience for the second car with a slew of issues.
The car is currently at the SC and they claim if it was the drive unit it would be throwing codes. Can someone provide some workorders with their info redacted to provide to the SC. The SA is basically calling me a liar and does not believe any car had a drive unit replaced without throwing codes. Also would anyone mind sharing WHICH SC they had success in getting this fixed. I am very angry with Tesla as the SC just simply does not care about fixing anything not even the other issues with the car.
Who do you escalate stuff to? I mean this company makes great cars but their customer service SUCKS. The SA at this location basically curses me out and this is ok??
If this SC says within spec I will be making a road trip to a different one on vacation to get this resolved by a SC that actually wants to solve problems.
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