The other option is that your car did not have the defect described but you or a previous owner either didn't close the bonnet correctly or damaged the locking mechanism.Hi all,
Well, there have been a few developments in this but Tesla have still denied responsibility and expect me to pay for the repairs. I have told them that there is no way I'm ever going to give up fighting them on this however much it costs me as I believe you have to take a stand against things like this.
Here is the current situation:
* Tesla denied that my vehicle was part of a recall.
* I found details of the recall online and my VIN is in the affected range
Recall TESLA R/2022/009 - Vehicle Recall UK
* Tesla spent two weeks investigating this and have now told me that they have ascertained that my VIN was not actually included because my car was manufactured with a "different type of bonnet latch"
* I have explained to them that if it isn't included then that could be even worse for them because the accident DID happen (they have the telemetry) so it could mean a new recall of all cars with the different type of latch.
So, here we are. I have several options. I have it in writing that they are flat out refusing to fix the bonnet so I have informed them that I am thinking about the following options...
1) Ask my solicitor to start legal proceedings.
2) Write to my local council to report this safety defect.
3) Begin contacting the national media (I have already begun by contacting journalists at Autocar and The Guardian)
4) Stage a protest outside one of your offices (most likely Park Royal or West Drayton, whichever gets the most customer footfall) telling all customers walking in why they should not buy a Tesla. Obviously inviting the local press.
I have also told them that I have a preference for option 4 Imagine the story in the local papers - Man and his (very) pregnant wife standing outside Park Royal Tesla with a massive sign telling their customers what happened!
I have told them that I am still prepared to meet with them to sort this out amicably and that it would be my preferred solution, however I think they'll do anything they can to avoid that.
Anyway, I'm putting all this on here to see if anybody has any other ideas of how this could be resolved in my favour?
Of you options I would say that 1 is the only one likely to not attract them taking you to court for defamation, like they've done successfully to folks in China recently.