It's delivery day, I ordered a LR in inventory upgrading from a 2020 SR+ (built in 2019). I still don't have a MVPA and the best Tesla have done so far is tell me to use the order configuration confirmation to which I've told them my bank doesn't care nor want that they want to know the final total to fund. I've been going back and forth for days. It seems their acquisitions dept is having a hard time making an offer on my trade.
I called and they are asking me to submit pictures of my trade which I've done via the app. Then I get an email saying we want pictures taken outside in the daylight full resolution. So I send those and days later no response.
I'm 6 hours out from pickup time and a two hour drive to pick up and I've half a mind to cancel. This is chaos, this wasn't this bad 4 years ago. I don't want to waste half a day only to get lowballed on my trade. They initially offered $20,000 which is in line with what CarMax and Carvana etc are offering. I'm concerned they'll order less and I'll have to reschedule delivery so I can deal with the hassle of selling it myself.
I called and they are asking me to submit pictures of my trade which I've done via the app. Then I get an email saying we want pictures taken outside in the daylight full resolution. So I send those and days later no response.
I'm 6 hours out from pickup time and a two hour drive to pick up and I've half a mind to cancel. This is chaos, this wasn't this bad 4 years ago. I don't want to waste half a day only to get lowballed on my trade. They initially offered $20,000 which is in line with what CarMax and Carvana etc are offering. I'm concerned they'll order less and I'll have to reschedule delivery so I can deal with the hassle of selling it myself.