Front Seat Issues - Warranty

[sonic88]

Hi,

On delivery I had some issues with deep indentations found on the passenger front seat; and the rear seats.
It seems that for the rear seats, we had the covers replaced which all seems fine. However, from what I can gather they didn't appear to do this for the front passenger seat, and instead a repair attempt was made.

Fast forward a few weeks now, and now the repaired area looks to show major issues of it peeling and flaking!
I've got an appointment booked in, so will wait and see what's proposed as the fix this time around? Certainly won't be accepting another repair attempt on surface!

Can anyone advise if the front passenger seat upholstery can simply be replaced with new covers (i.e. upper portion)? Or does this look more like an full brand new seat is the only possible fix? I'm wondering why they didn't replace the covers in the first place, or is this due to complications with airbags etc? and so attempted a repair attempt.

Thanks

 

[VT_EE]

That material is clearly defective. It looks like the finish didn’t adhere properly during manufacture. My guess is Tesla will replace the entire seat.

 

[sonic88]

That material is clearly defective. It looks like the finish didn’t adhere properly during manufacture. My guess is Tesla will replace the entire seat.

Anyone know if replacing the seat cover for the fronts is even an option, or is this a complex repair in comparison to replacing the entire seat? I think my preferences would be an entire replacement which would guarantee a good fix, but i'm not sure how they would see this?
Anyone been in this situation and can advise?

 

[Sirricardo]

I have been told the Seat warranty is 6 months so dont wait too long to report issues with them...

 

[intelligator]

Hmmm. Where is the warranty period detailed, part by part? Why didn't we get a list of things that are excluded from the 48k or 4 year base warranty ??? Seems that the service centers make this up as they go along...

 

[ttutah]

Agreed. Seems they wait for a claim to come in, then decided they don't want to pay for it and exclude it in a line item. I had the same excuse given to me for a lumpy padding under the front driver seat.