OP never left-- but seeing as how I was on trial for my apparently heightened expectations of reliable transportation, I stepped away.OP isn’t coming back. Just another drive-by troll post from someone that will never check in again.
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OP never left-- but seeing as how I was on trial for my apparently heightened expectations of reliable transportation, I stepped away.OP isn’t coming back. Just another drive-by troll post from someone that will never check in again.
LOL!! I don't know what's worse-- the 85 MPH limit on an all-highway commute -- or the (I kid you not) maybe 125 miles of range that car presently has on a full charge. The 5 figure body shop repair bill in the glovebox is also a nice touch, ha. I wouldn't give this to the USPS to use in their fleet!I feel for ya...but when I saw that a 2016 MS is "a dog" I lost it...
Donate it to Sandy Munro.LOL!! I don't know what's worse-- the 85 MPH limit on an all-highway commute -- or the (I kid you not) maybe 125 miles of range that car presently has on a full charge. The 5 figure body shop repair bill in the glovebox is also a nice touch, ha. I wouldn't give this to the USPS to use in their fleet!
If I can't laugh at this point.... I don't know what I'd do!
I agree with this person!Donate it to @AMPd
I had a 2016 MS loaner from the service center once... calling that car a dog would have been giving it more credit than it deserves. It was a sickly three-legged donkey. Very not nice to drive.I feel for ya...but when I saw that a 2016 MS is "a dog" I lost it...
I said donate it to Sandy Munro.I agree with this person!
Plus you can write it off on your taxes. I’m sure there’s a “donated my plaid to the plaidless” section… although we prefer to be called “plaid deficient”
Yes, I was joking.I said donate it to Sandy Munro.
But this can't be normal? At this point, am I stupid not to lawyer up? Or where can I go from here? I would sell the thing (as I planned to in my original post) but I can't even get Tesla to buy/appraise it while being serviced.
I suspect it was flood damaged carCan you get the car service history? Maybe the previous owner had issues and traded it in on something else. Or due to issues traded it in to Tesla and Tesla sent it to auction and the dealer unknowing of the car history purchased the vehicle to resell
Grossly UNSAT customer service.Just to update this thread: As of today (yes over a month later since this service visit started), I am still left without any material updates as to what they theorize the root cause to be. They have shared that engineers have been working on the car both remotely as well as in the service center and that people have flown in from California to assist in the diagnosis. The net result of this thus far has been continued weekly promises to the tune of "we think it could be a variety of things, and are still working on a diagnosis, and when we have updates, we will provide them"-- yet no diagnosis or any attempt at explaining the technical dilemma(s) that they theorize to have caused the issue. I stop by every week in person for an attempted update usually to just get the runaround and continue to wait.
They have told me they are not buying the car back 'as it was purchased used' however the new car warranty does entitle the vehicle owner to a "timely repair". However, the warranty booklet is vague as it doesn't give a timeline or any quantifiable metric to open a dispute for a time period being exceeded. The shop is packed, but it sorta feels like my repair could be sidelined a bit by cars that are more pressing to complete (aka: a car that was purchased new that has X time until they legally have to repurchase it).
So here I am-- 30+ days now since this "visit" started with no end in sight, no support, no goodwill consideration, no idea of what diagnosis is being performed, no way to escalate, and no real timeline for any idea of completion as the diagnosis still remains open-ended. At this point, I feel like I'm living out a live rendition of the Theatre of the Absurd-- or a sick version of Groundhog day.
But this can't be normal? At this point, am I stupid not to lawyer up? Or where can I go from here? I would sell the thing (as I planned to in my original post) but I can't even get Tesla to buy/appraise it while being serviced.
Maybe I can get a couple of Manchester United tix now that funding is secured?
Hey appreciate the prompt reply! Sorry to hear that you had to go through all that. Mine just got in the shop, they're ordering DC/DC parts and ETA is about 2 weeks. I'll give Tesla a chance and give you a shout on here if things go south. Thanks for your help. Hopefully no more problems with your ride. Good luck!It took almost 130 days, an attorney demand letter, and 3 (yes 3) HV batteries as the first two were damaged in transit— but I do have the car back. If there’s a way you can message me your cell number I’ll give you a call and tell you what I would have done differently / see if I can be of value. Just too much to type (and some may not be relevant to your case).
THANK YOU for the update!It took almost 130 days, an attorney demand letter, and 3 (yes 3) HV batteries as the first two were damaged in transit— but I do have the car back. If there’s a way you can message me your cell number I’ll give you a call and tell you what I would have done differently / see if I can be of value. Just too much to type (and some may not be relevant to your case).