Just taken on a 2023 Model Y RWD in black. Have leased hybrids, then EVs for years waiting for price/quality and practicality of a Tesla to meet my needs.
At last, the Model Y, and as a nearly new, I thought price was acceptable, but...have I made a huge mistake?
Firstly, autonomous elements of the car - wipers/lights/lane keep - are all universally terrible and much worse than Hyundai.
Ride is terrible
Technology is interesting, at times annoying
Quality is OK
Power / efficiency good
Practicably fantastic
Superchargers fantastic (if still a bit expensive, considering changes in energy prices)
but now ... Tesla service - I woke up this Saturday morning intending to drive some 200 miles to visit my family - checked the App which said I had 2 psi in a front tyre - sure enough it is completely flat. Of course, no spare, no pump, no emergency tyre goop, nothing. Pressed the button for service - this all seemed very efficient ... but 5 hours later, just got last call saying, there are no mobile service people available, the nearest service centre is well over 50 miles away and not open, the model of tyre you have (Hankook Ventus Evo3) is not available, there is nothing we can do, except in 2 days time we may be able to tow you to a garage within 50 miles!!! I am stranded on my driveway, probably for want of a £10 puncture repair.
Has the world gone mad, just provide a temp spare tyre and I could have got to a garage, got the puncture fixed and been on my way - and they say this is progress.
Would love to love it, and certainly think the power and efficiency for the size of car seem amazing, but just at the moment I am feeling that this is a big and expensive mistake.