I've been with SVCE CCA with PG&E on NEM 2.0 for the last two years and never noticed any issues with billing as far as I could tell. I just received my PG&E true up bill for June 2023 and now no longer see that I am part of SVCE CCA anymore. On top of that, it says I'm enrolled in some kind of "percentage of income payment plan" (PIPP) which is supposedly only eligible for low-income households and only supported by a few CCAs, of which, SVCE is not one of them. It bills a fixed monthly charge for electricity and gas based on income. The weird thing is, you had to explicitly apply for this PIPP program, which I never did (and would never qualify for), and it also appears to be incompatible with NEM 2.0 as well. Has anyone had this happen to them? Is this a temporary error on PG&E's part? I guess I'll need to call them to find out. I better not lose my NEM 2.0 and my SVCE excess credits.
Also, it seems like last year on my May 2022 bill, SVCE cashed out my excess credit of ~$90 or so and I received a bill credit for it. In my May 2023 bill, I see I have banked again about ~$90 of credit but there was no cash out. Now on my June 2023 PG&E true up bill, since it appears I'm no longer part of SVCE CCA, I don't see anything about that credit. Did it just go poof?
Also, it seems like last year on my May 2022 bill, SVCE cashed out my excess credit of ~$90 or so and I received a bill credit for it. In my May 2023 bill, I see I have banked again about ~$90 of credit but there was no cash out. Now on my June 2023 PG&E true up bill, since it appears I'm no longer part of SVCE CCA, I don't see anything about that credit. Did it just go poof?