Hey All-
To help clarify, XCare is a warranty program NOT insurance.
(but we also offer leasing, financing and fleet management services).
We created a claims process specially for the “direct-to-service” model (like Tesla Service).
For Tesla owners, it was designed to work around Tesla service or Electrified Garage. If you are looking to get serviced elsewhere, they would need to be willing to communicate to us and also have the ability to order new parts, and be ASE certified.
XCare EV Premium is a comprehensive exclusionary service coverage, the highest level of coverage that a vehicle qualifies for outside the manufacturer’s warranty. This means, we will cover the entire vehicle with the exception of the excluded items. Things like the 12v battery, wheels, tires, cosmetic related components (body panels, door seals, weather strip, bumpers, paint, glass, etc), and external charging cords/cables.
XCare Battery & Drive Unit is coverage that only applies to your Battery & Drive Unit. Currently, this coverage is only available to Tesla owners/vehicles. Battery & Drive Unit may be covered if your vehicle is within 7 years of age, and under 100,000 miles at time of XCare purchase.
Feel free to reach us directly with any questions
[email protected]
-XCare team