Hello, first time poster with an outrageous claim, so I'll cut right to the chase:
I have identified a hardware design defect with the Tesla Powerwall 2 that violates IEC 62109-1, which Powerwall is certified to adhere to. The violation isn't borderline, and it poses an electrocution hazard under certain conditions.
I have attempted to responsibly report this issue to Tesla, but their support system is non-responsive/inept/terrible. Does it even exist at all? Anyone have any tips on how to report this issue responsibly to Tesla, before I publicly disclose it? It would appear that Tesla's bounty program doesn't apply to hardware, but I've emailed their team anyway... and received no response. It's just impossible to get any response from them.
So I guess roast me?...
...or maybe let me know how I should get in touch with Tesla's hardware team. Surely there are better avenues than tweeting @elonmusk?
More about me:
-I'm an electrical engineer specializing in power conversion.
-I'm also technically a master electrician, as it simplifies some paperwork.
-As a hobby, I've developed (and now sell) a 10.4 kWh drop-in lithium conversion kit for the G1 Honda Insight. The original gas engine is retained, too, so it's still technically a hybrid.
I have identified a hardware design defect with the Tesla Powerwall 2 that violates IEC 62109-1, which Powerwall is certified to adhere to. The violation isn't borderline, and it poses an electrocution hazard under certain conditions.
I have attempted to responsibly report this issue to Tesla, but their support system is non-responsive/inept/terrible. Does it even exist at all? Anyone have any tips on how to report this issue responsibly to Tesla, before I publicly disclose it? It would appear that Tesla's bounty program doesn't apply to hardware, but I've emailed their team anyway... and received no response. It's just impossible to get any response from them.
So I guess roast me?...
...or maybe let me know how I should get in touch with Tesla's hardware team. Surely there are better avenues than tweeting @elonmusk?
More about me:
-I'm an electrical engineer specializing in power conversion.
-I'm also technically a master electrician, as it simplifies some paperwork.
-As a hobby, I've developed (and now sell) a 10.4 kWh drop-in lithium conversion kit for the G1 Honda Insight. The original gas engine is retained, too, so it's still technically a hybrid.