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Ah. :) Your post made me run to my car to make sure I didn't have the Beta but just needed to toggle it on. At least I got in some morning exercise out of this!
That's awful, and unfortunately it doesn't surprise me with TeslaShields. I was extremely unimpressed with their professionalism and honesty. And now it seems even when they do deliver their products, they don't stand behind them.
I worry because I want to stop driving stupidly to keep my score high. Once I qualify, I can decide if I want it on or not. But I want the option to be able to use the car to its capabilities without worrying that I'm going to take a curve a little faster than the algorithm wants or if I'm too...
The locking pin that came with the 1up did work for my MY straight out of the box..... Yes, the 1up does use an allen key to tighten it. Two came with it, and I can keep one in my glove compartment and one at home as the backup.
I have the 1Up on my Model Y. Super easy to install and use. With just the one-bike option (no add-ons) and no bike, I have full access to the hitch without having to do anything. And with a bike on, I can shift them down to access the hatch.
I just got it this morning for the first time (I've had my car for 3 weeks). It was already daylight, and it was in suburbia with lots of parked cars around. It went away after about 30 seconds. I got to my destination and looked at the camera, and nothing seemed off.