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  • Question
internet connection drops

D
Good morning. I have what I feel may be an odd issue, Every day, when I leave home, my internet connection drops, and i'm stuck looking at the swirling circle. I have found that if I turn off the wifi connection on the Tesla screen, I regain the internet connection almost immediately. I can then restart the wifi, and all is well for the remainder of the day. I have to assume, this situation is somewhat rare, as it would have been addressed with an update, or through some other conflict. Has anyone else experienced this problem?
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  • Question
iPad app login issue

C
Hi all. I’ve just collected my new to me M3P (new to Tesla ownership) loving it so far. I’m using the Tesla app on my android phone with no problems however when I download the app on my iPad Pro 12.9 (app says it compatible) and I try to log in with my details I can access both upper case and lower letters and even emoji’s but I can’t get the numbers to appear so I can’t login! Can anyone help me with this please? Thanks.
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Tesla model Y 16 V Li ion battery problem ( The connector on the low-voltage battery is not secure.Press or slide the latch until it stops.)

D
Tesla model Y long range dual motor 2023. Car doesn't see keys and even if to push brake pedal, on the screen doesn't appear short video which shows where to put a key card. Front trunk and the car won't lock not fron screen not from the door. It hapined after the battery of the car was absolutly low (0%). Please help me to find the problem. We tryed many ways to fix it for example: turned of the small and big battery for a few minuts and turned on but nothing has changed, we charged the small 16v li ion battery separately but also nothig has changed, Softwere reinstall won't load till the end.
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  • Question
A quick question on home charging for a new owner.

D
Hi

I bought a Tesla 2 weeks ago and finally got my EV charger installed today I have been using the 3-pin plug to charge up to now.

I’m just wondering. I am on a smart charging ev tariff with my energy company. I save 70% between 11:30pm to 5:30am. Do I let my EV charger create a schedule? Or do I make the Tesla make a charge schedule?

There is no power going to the car if I have the schedule set up with my ev charger schedule. And I have read a lot about ABC on forums lately. So I’m just not sure.

Does the Tesla draw much power when it’s not charging or will it be negligible in terms of cost?

Thanks
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  • Question
US Tesla Y in the UK?

M
The US govt is moving me and my family to England next year. Has anyone had experience or stories of someone successfully using their US-purchased Tesla in the uk? Tesla told me there’s 50/50 chance all of the features, maps, etc will work after I take it for service to update the region. My warranty will not be honored there. My Tesla is only 1.5 years old and less than 16k miles. I’m just double-checking before I begin to list it for sale. 😢
Thanks for any insight!
Mike
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  • Question
Vent option not working

M
Has anyone had a problem using the vent option from the mobile app? I know it was working before I installed update 2024.26.8 last night. Now I have to be seated in the car for it to work. I’m not sure if this is a bug with the update or something is wrong with my model 3. I checked the version of my mobile app and it is 4.34.5. I think it’s the latest version. Any info is appreciated.
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  • Question
Charg Stats not showing home charging

C
I set the Home address in Navigation when I first got the car.
I've had the car for a few months and have charged at home (with UMC) and Supercharger many times.
Yesterday, I enabled road segment sharing so that Charge Stats would appear in the app.
When I go into Charge Stats, it only shows Supercharger sessions and no Home sessions.
Surely if the car saved Supercharging data all this time, it would have saved Home data, as well, correct?
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  • Question
Temperature of cable for Tesla Wall Connector

mtiede
I had my Tesla Wall Connector installed and it seems to be working fine. However, for the first time yesterday, I felt the cable with my hand after it had been charging for a little while. I was surprised it was pretty warm. Not too hot to touch, just pretty warm. I have a 60 amp circuit and have the car set for 48a charging. I'm not sure of the wire gauge going to the wall connector from the box. I think it might be 6 gauge. I didn't try touching it to see if it too was warm.

Is this normal? (the air in the garage is not hot)
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  • Question
Rattle rear hinge.

V
Hi,
I have had my model three for about 9 months. 6 months after purchasing it, I began to notice a metallic vibration in the B-pillar on the driver's side. After a few weeks, I had the same sound in the passenger's B-pillar. I noticed that when opening the back doors, their main hinges reproduce a very similar sound. I think the noise comes from the rear windows and spreads through the B-pillar. I took the car to the service, they adjusted the door and the noise was solved for a week. Does anyone know information about this? What should I do? Thank you community.
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  • Question
App - Unable to use any Navigation functions 'Failed to get a plan. Please try again later.'

C
Hey there!

I've found other users who have had issues with the 'Location' Function not appearing, or being buggy.
But it seems to be slightly different to my problem.

Within the 'Location' tab of the app. I am unable to use any navigation function, but I am able to scroll around the map.
I can't navigate to a select place, postcode or shcedule a trip. I'm also unable to navigate to a any supercharger.

I get the error message 'Failed to get a plan. Please try again later.'

I have tried the following

- Restarting Phone
- Offloading App Data
- Deleting/Reinstalling App
- Changing location settings/permissions
- Interacting with the car shortly before trying the navigation functions

However nothing works. My wife has the app on her phone for the same (very new) car and hers works absolutely fine.

I am using an Apple Iphone 15 Pro Max

I've attached a screenshot. It's the same error message for all functions I try.

Has anyone else experienced this?
Thanks!


unnamed.png
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  • Question
Intelligent Octupus linking issue

R
I was wondering if anyone has had this issue.

I had a model 3 I purchased on HP and it worked great with IO.

In July I swapped it in for a business leased new model 3 this was set to a different Tesla account (my work email rather than personal).

I still have the IO tariff (for now) but can’t connect the new car to IO.

I have removed the old cars access to octopus and octopus have “reset the tariff” but it gets as far as Tesla allowing access before stating below.

Im ok for now as I can still use scheduled charging but am aware that octopus could turn this off as I’m not connected.

Tesla‘a CS doesn’t exist and Octpus take ages to respond and don’t really seem to read my email.

Anyone had anything similar or any thoughts?
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