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Recent content by gerry.fan

  1. G

    Refusing delivery/placing hold on delivery

    (Sorry for the repeat: was replying to the wrong thread) I went to Fremont factory yesterday to pick up a Y, but the assigned one has a scratch. Then there was some discussion etc, finally they put my order on hold now and lost the VIN too. What I should do now: remove the hold in the app or...
  2. G

    Refusing delivery/placing hold on delivery

    I went to Fremont factory to pick up a Y, but the assigned one has a scratch. Then there was some disscussion etc, finally they put my order on hold now and lost the VIN too. What I should do now: remove the hold in the app or leave it on "HOLD"? The customer support person with text message...
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