Recent content by grtoro

I have two powerwalls, which I think is plenty for my non-summer load. The maximum load today was 1.6 kW (no AC, washer, dryer, or dishwasher). It could be too much solar for 2 powerwalls, but I doubt it (solar peaked at 4.9kW). I sure would like to know what caused the problem today. I am...

left home for an errand. found the house dark. on phone w/ tesla. Number was very handy. thx again.

Thanks for the information.

In all honesty, I have never connected to the Tesla Gateway. I tried to do it during the outage but it did not work. I would appreciate some guidance on how to do it or a pointer to the right manual and section. BTW, what's the powerwall support phone number? I want to be better prepared next time.

During today's outage in the SF Bay Area, the Powerwall charge went from 97% to 0 almost instantaneously. The app was full of red flags and warnings to shut down everything. To make matters worse, the app says not to troubleshoot during an outage. I was getting very nervous, trying to contact...

to: zTesla: Thanks. You were right. Now I can see some minor activity of the solar cells. My load was too low to show any discharge for a while.

I have a related question. I am in the middle of the same Northern CA outage. My two PW's are providing power, but the app shows no solar energy being produced (although the batteries are staying at 100% and don't seem to be discharging). Is this a problem with the app providing the wrong...