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Didn't want to resurrect an old post, but I have the same problem. The sentry app only loads when I have less than 60 gigs of data on it. Every 2 months or so I have to reformat the drive to clear the data off it for it to work properly. I also have a samsung T5 ssd
I was wondering the same thing too, but then I realized that the update that gave me live sentry view reset my "home" address, so the car no longer knew where home was (I had the turn sentry off at home option enabled).