Recent content by irpete

I had the exact same symptoms . In my case I swapped the CTs on the 200 amp panel that isn;t backed up (literally swapped the left and right CT's in the panel). This fixed all of my issues. It seems you need them not only installed label up but it also matters which one is on which side of the...

Not looking for anything special from the updates. I had my gateway replaced a month or so ago and I'm just wondering if they made all the necessary changes on their end to enable to updates to be pushed, I'll call again tomorrow.

My firmware seems to be stuck on 1.31.0. I've tried daily to force a firmware update in the wizard but it just seems to sit there doing nothing but showing a spinning circle. I've called Tesla support and was told they would force an update but still nothing. I know they slow roll new updates...

I finally figured out what my problem was. No thanks to Tesla support. On the 200 amp panel that is not backed up by the Powerwalls I swapped the CTs. It seems that the CT on the hot side needed to be swapped with the one on the neutral side. Once I did that everything seems to be working...

I had this happen to me and here is my story of what resulted in 3 months downtime before getting it fixed. I first called Tesla and they said they would create a ticket for 2nd level review. I told them that I think the Gateway has died. Two weeks later they called me back and said I needed...

Following as I'm having the same issues. I have two 200 amp service panels. One panel is backed up by my 2 Powerwalls and the other isn't. Whenever anything on the non-backed up panel is drawing power my app shows that usage as power being exported to the grid. Right now it's only a wall...