Recent content by Jack99

You would buy the bumper over the counter from the Tesla Service Center? Would you just place a request for it through the Tesla app and go from there? They won't have any issues selling the bumper directly to you?

I see. So when I see references in the forum to an app request to the Service Center for a bumper replacement, and the Centers quoting parts/labor and then doing the replacement with a pre-painted bumper which is only available to them (Tesla sends out unpainted stuff to third party body shops I...

Hello, Was curious how you went about getting all this repaired. Would you mind sharing? Thanks!!

This is what confuses me about Tesla SCs. In the forums, as confirmed by @adkua as well, I see frequent mention of owners getting their Service Centers to replace the bumper -- no problem. Then I occasionally run into a situation like yours where the SC redirects you to a body shop for the...

Hello, Was just curious: did you end up going with your preferred non-certified Tesla shop or did you ultimately go with a certified one? Did they essentially replace the liftgate and the bumper? Would you mind sharing what the repair cost was? Thanks!

Hello, I was curious how this worked out for you? I assume the $2K online estimate of the body shop expanded once they had the car? Would you mind sharing how much this ultimately cost you? Thanks!

Hello, Would you mind telling us how you ultimately resolved this situation? Did you go the route of having a PDR guy fix the dent, then find another entity to fix the paint, or did you just get the whole liftgate replaced? Was all this an issue during lease inspection? Any insights you can...

Hello, I keenly read through this thread. I am also in Indianapolis, with a damaged/dented liftgate that needs to be replaced. Glad to hear that the Indy SC is at least very customer service oriented despite all the mishaps. I was wondering a couple of things: 1) So, if I understand the...

Sorry, did you mean Tesla Service Center when you said Tesla body shop? Thanks!

Among other reasons, one doesn't always get a consistent response across SCs. What I have gathered from researching the forum is each SC can be peculiar in its own way. I do mean to call ours. But concurrently or before that, I figured it would be helpful to get a sense of whether this is...

"I uploaded 5 photos. I got a document to sign in the mail. This document required me to sign and initial in a few places. One of the sections was about using new parts, not returning old removed parts which was fine. There was confusing language about estimates. There was no way to complete the...

That is encouraging, thank you. I guess SCs have access to pre-painted trunk lids. The only question is if they only do it when it's a warranty issue for them, or in other instances as well.

The hatch was damaged in an incident and needs to be replaced -- it is not covered under any kind of warranty. The only question is who will do it. If the Tesla Service Centers can do it, like they replace damaged bumpers apparently (as I gather from the forum) then that would be simpler than...

Hello, I have a 2023 solid black Model Y. Thought I might describe my current situation and get into the nitty gritty of it. But, before doing all that (maybe in a separate thread at a later point), perhaps it is better to simply ask: -- Can you order a rear hatch/trunk lid from a Tesla...