Recent content by Jess

You should log the exact time/day of the issue.Tesla can pull car’s records quickly with that info. I had major door issues and it worked at service, so they advised I record time/day and that worked. I had both doors not open and it was scary because I have 2 infants in carseats I couldn’t get...

Thank you!

I bought my X in March. Falcon door wouldn’t open while trick or treating. PITA. Took to service and they “fixed” it. Two weeks later, all my cameras went blank and wouldn't work, along with my charge port error message going off non stop. Few weeks later, my 3 kids were trapped in the car...

How much is mileage?

Does everyone get the MVPA? I have had my new X in to service 5 times and requested a lemon law buy back. The manager just emailed me that the would repurchase it and I’m wondering how much to expect?

What is MVPA?

How did Tesla arrive at their repurchase price? I’m at the beginning of this process. They agreed to buy it back since it’s been to service 6 times in about 6 months.

Look into your state’s lemon laws!

I have a new X and have MAJOR problems with falcon doors. They open inconsistently and sometimes not at all, for no obvious reason. It’s been “fixed” 3 times and today, neither door would open no matter where I parked. i’ve owned an S for 11 years and my new X is a total lemon. Biggest regret...

Good to know. I don’t remember which version I had. I had to take it in to Tesla & haven’t heard back as to what the issue was, exactly.

I scheduled my update for midnight & the next morning, my screen is black & car SOMETIMES will power on & sometimes will not. I had to drive it to Tesla service to fix & they said I was 4th car in today with similar problem. **ELON, IF YOU’RE READING THIS, PLEASE FIX THE UPDATE!**

Tesla still continues to be a great company. Despite the initial trouble, they made good on their warranty & I am very pleased!

Me again! I called Tesla Headquarters & they confirmed that back when I bought it, it WAS & IS covered under the 4 yr warranty. They said that policy is different now, but for early adopters, the warranty was different. So he will be calling my SC to inform them. Thanks everyone for the ideas &...

I thought so too. I have proof I bought it w/the car, but my SC guy said it's only 1 yr warranty. Can you get documentation from your SC?

Tesla service said that even though I purchased the HPWC with the car, it is an accessory & has 1 yr warranty. Does anyone have documentation saying otherwise? I bought the car in July 2013.