Recent content by kjharlow

Curious if anyone else from NJ got emails regarding the Charge Up Rebate, looks like paperwork needs to be completed or they're saying Tesla will invoice me for the rebate I received when I picked up my car (on Sept 10).

Picked up from Springfield on Friday. Pretty seamless experience - crazy that you can literally pick up the car without seeing or talking to anyone, but we went inside to hand off the paperwork and ask some questions, and they helped cancel my open order and put in a ticket to refund my original...

I'm picking up my LFP tomorrow (!!!) but still have both orders open. The SA told me to go ahead and cancel the original NCA order and then he can get me the $100 refund, but I'm hesitant to go ahead and cancel on my own because it seems like you technically "accept" that the $100 is...

Have you been talking to Paramus directly or the generic Tesla chat/phone line? I found I got the most attention/help by emailing [email protected]. They called me within 45 minutes of my email and scheduled delivery, whereas the SA and people on Tesla line/chat were telling me I just...

... That doesn't make sense.. the only thing I can think of is that your car was already at the Paramus location when the hurricane hit and it therefore got damaged? I thought someone on here said all the cars on the lot were considered totaled and that their VIN even reflected that. Is it...

Another Paramus/Springfield update - I was able to get an appt for Friday at 10AM at Paramus, as my car was supposed to be transported from Springfield to Paramus tomorrow. They just called to say that transport has been delayed but they could arrange for me to pick up from Springfield on Friday...

I ordered NCA on 7/11 and then LFP on 8/29 (I did not get the email but took advantage anyway), and I still have both orders open. I talked to a few people at Tesla since the second order and they suggested I keep both orders open until I get closer to picking up my LFP -- since my NCA EDD was...

This was definitely the way to go, I emailed them and they called me to schedule delivery within 45 min. Set up for Friday at 10AM. Thanks for the help!

Interesting. I would happily pick up from Springfield over the next couple days - Paramus and Springfield are the same distance from me and now I'm kicking myself for choosing Paramus in the first place (not that I possible could have known this would happen lol) - but doesn't seem like I have a...

Did you email [email protected]? I kind of just figured if I emailed them I wouldn't get a response lol but I will try that!

I got this text yesterday: "Tesla Update - The Paramus Delivery Center in New Jersey is back online. Your delivery account has been updated and your vehicle delivery will take place at this original location. You will be getting a self scheduling link in the coming days in which you can set up...

Just spoke to someone and apparently they are moving the car (which was already at the Springfield location) BACK to Paramus since that has re-opened, which has delayed the EDD three days to 9/10-9/12... frustrating! Going to work on getting a Friday pickup since we really were banking on having...

Thanks! That's helpful. Someone else from Tesla reached out to me yesterday (maybe I finally have an SA?! lol) and left me a VM with some good info. He basically said I've completed all the steps so now just need to wait for the delivery text (couldn't really give me a sense of timing); he...

Called Tesla this morning (dialed the Springfield location but I think they’re closed today so was likely just a general Tesla adviser) and he said he couldn’t give me any information about the status of my car and just that they would reach out before delivery. My EDD is tomorrow 9/6-9/9. How...

How do you know it's pre-production? I have a VIN and EDD of 9/6-9/9 but not sure the status. Did you call and ask?