Recent content by kps8

#Msjulie No question whatsoever, photograph your car prior. Especially if it’s for a specific location problem, like a front side camera. They never did a walk around with me prior to service, and the surprising all of a sudden comment of “Several dents around auto pilot camera” that showed up...

Got mine yesterday. Lumped it in with a service appointment for my RH repeater camera that stopped working. Was never notified/ in a queue or anything...much better visualization !......only issue I had was that the SC tech knuckle denting the area around my camera port (said it was there prior...

Bigger problem is I tried several ways of contacting them via email, half of them kicked back to me that mail was not being accepted anymore from that address. We'll see I suppose. Any suggestions of specific address to contact are appreciated. Calling the Service Center on the phone seems moot...

20/20 indeed... that’s sad though really, and disappointing I would have to do that to hold them accountable. No walk around prior, I did talk to the tech and look at car briefly. The SC now with this virus going around are actually encouraging “quick drop” , where you just drop it off inside...

This was at the TYCO road Tesla SC in Vienna, VA./Tysons Corner

I had my front right repeater camera replaced today. It was intermittent for a few months with the "AutoPilot unavailable" notification showing off and on. Noticed some condensation in a portion of the camera a few times as well. Few weeks later, noticed it not showing in video in the USB drive...

What update are you running ? I am on 2019.16.2 and just got the same warning on my screen for the first time today. Updated on Wednesday this week. LR DM, 7,500 miles