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Have you tried reconnecting the device in the Account & Settings part of your app. Go to Intelligent Octopus and in the list is Reconnect device.
I did that the other day when my schedule didn't show up and it worked after doing a reconnect. First time in about 2 months I had to do that.
I never got one with my Y that I collected the other week (new inventory that was originally delivered to the UK in Feb). Do you think if I contact Tesla and complain they will fit one for me or do I have to lump it and go for a 3rd party from Ali?
Though I will say that Tesla support have been excellent this afternoon.
Received call at 3.30pm to say they were waiting on LeasePlan to find the physical V5 document so they can transfer ownership to me but without that I can't collect tomorrow. Luke said they are doing all they can to chase...
Sorry I should have said they didn't take delivery/collection of vehicle. Possibly the lease company ordered a number of vehicles so Tesla just registers them all en-masse and it was only after the 7 days were up did LeasePlan tell them they didn't want one of them?
Interesting point on the VAT...
Well I found out the answer to why my new stock inventory MY has been sitting around in Southampton since mid-March and it was due to the LeasePlan company not taking ownership of it. For the past few weeks they've been speaking with the DVLA to deregister the car but they only had a 7 day...
I've bought an existing inventory "new" MY back on the 30th May and have completed all the steps from my side. How long should it take to receive an update from the delivery hub (Southampton) about paying and collecting?
I've spoken to someone on the generic number but all they could say is...
I'm due to collect my stock inventory MY in a couple of weeks from Southampton.
I've done some digging of the car using the details on tesla-info.com where it came on the MORNING CARINA docking (according to old posts by Mr. M) on 15th/16th March.
Clearly the car was for someone else but I'm...
Yes it was me. Other than the 20" wheels it was my spec. Very lucky to get it as my phone was with me and my Edge browser auto completed payment details so I could do it without any fuss.
Sorry all!
Sorry that was me. I've been a long term lurker here and was just lucky to have my phone when the telegram app pinged me the new car in stock.
Auto-complete credit card details using Edge browser also helped with the speed! So just a tip for the future.
I called Tesla straight away and a...