Recent content by rumballd

Is anyone else having trouble opting in? It's 16:55 and the 'opt in' button in the app's Savings Session dialog isn't doing anything except registering a click. The same thing happens in a desktop browser and mobile devices and the 'more info' button just gives an error message.

Do we know what todays payment/kWh is? I can't check my 'more info' page due to a mix-up at Octopus as to which scheme I'm signed up to (hopefully being fixed soon).

I believe the calculation is nett, import-export, so if you can force your batteries to export then you’ll get a payout.

Just received this email :- "Good news: we're increasing the rate you receive for your export from 4.1p/kWh to 15 p/kWh (that means the average person exporting 1,500kWh to the grid will earn over £150 more a year) By the end of this week, we’ll upgrade your export tariff from Smart Export...

Yup, same here, both app and Web page.

I've spoken with Octopus customer support about this and we can't join the savings scheme as we are already part of the EQUINOX ASHP trial which is incompatible with being a part of saving sessions.

Hmmm, I've just tried to register for saving sessions but was met with a page that said that I wasn't eligible with a link to a series of potential reasons why that should be. None of those are true in my case and a quick look at the Octopus app shows that there hasn't been a gap in meter...

I've had exactly this happen. After charging both cars overnight on 'Go' there was then a four hour power cut following a lightning strike in the middle of the day. The off peak readings were complete (I've downloaded the data) but there were no readings during the cut and as a result I was...