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Have you uploaded existing insurance. For me they were withholding VIN because of it. When I reached delivery advisor they requested existing insurance (without tesla) and then provided VIN in revised MVPA by email.
Ordered 10/21 non-reservation holder - Mid-Range/Red/18"/EAP/Orlando
received notification on 11/19 about 12/11 delivery date. Did not get VIN assigned yet. Called Tesla delivery support number and they asked me to upload my existing insurance and then they emailed new MVPA with VIN on it.