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All Teslas are pretty much the same across the board regardless of trim. It's safe to equate different trims to different stickers you'd put on a computer or something like that. At the core, they're all the same. Performance models differ because they're manufactured with a larger motor in the...

It’s a pain point for sure. We were always being bombarded with calls and emails throughout the work day. From going to bed to waking up during any given day, we’d would be ecstatic to have ~50-60 emails waiting for us in the AM. If we took a day or two off, we’d get hundreds of emails. It was...

Madina Del Rey is good from my experience, and I’m almost positive that you don’t have an option to take delivery elsewhere in LA. I’d like to stay as anonymous as possible. Any color but black is typically good from a clear coat/swirl mark perspective. Standard Black is definitely the...

Sales people rarely give out their referral because lots can’t afford a tesla. I haven’t heard of employees winning prizes based on referrals. On the delivery end of things, we rarely saw an order without a referral code though.

There is the "end of line" checklist for major things like seats being installed, interior panels matching (i've seen mis-matched interiors before though), etc. PDI checklists are done at the center- cars don't queue for delivery unless they clear PDI. Detail teams are the ones noticing the...

Ha-ha! Love it!

Ahhh the swag! We had them taken away from us (along with other things like coffee machines, snacks, etc.) in an effort to cut costs a while back. They removed it from showrooms as well. Basically, the swag is now an "escalation only" resolution. Plus we literally don't have anything in most...

I understand why you'd say that based on my comment. I'm not begrudged with them at all, I'm here to give honest answers on what actually happens. That was a joke that was meant to be funny & sarcastic. I genuinely think Teslas are the best cars on the road on pretty much all fronts. I had the...

We do our best to address defects after vehicles undergo PDI (pre delivery inspection) right when they're unloaded from trucks. The problem is that some centers have amazing detailers, and others have people who don't take much pride in their work/care enough. I was lucky to have probably the...

It's not common to be honest, and the things that we'd hope they don't notice are usually VERY small details like faint clear coat scratches. It all comes down to the end of quarter rush when vehicles flood in and everybody is overworked. Vehicles for EU, AUS, and Asia are manufactured first, so...

To have your voice heard for lemon law, please please please leave the delivery department alone- they have enough on their plate. It's all in the service manager's hand. If they don't help in a timely fashion, just search on Linkedin on who the regional service manager is and ping them.

It's not common to be honest, and the things that we'd hope they don't notice are usually VERY small details like faint clear coat scratches. It all comes down to the end of quarter rush when vehicles flood in and everybody is overworked. Vehicles for EU, AUS, and Asia are manufactured first, so...

Nope! I've been out for a while now thank god. Everybody there is either miserable or brainwashed by the CEO like the stepford wives

We do our best to address defects after vehicles undergo PDI (pre delivery inspection) right when they're unloaded from trucks. The problem is that some centers have amazing detailers, and others have people who don't take much pride in their work/care enough. I was lucky to have probably the...

I am here for your questions. I no longer work for the company and am happy to provide insights.

I am here for your honest questions. I no longer work for the company and am happy to provide insights.