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Finally was able to get a hold of someone via tesla.com/support online chat. (I had tried to use the chat room all last week, but the option was disabled on their website.) They took my vin, looked it up, escalated to engineering, gave me a ticket #, and said it'd be 3 business days. I'll...

I'm running into this now (no FSD configuration on my vehicle, even though I paid for it). Hoping Tesla support can fix w/o a visit to the SC.

Just got this update on my “raven” model x. I’m looking for the navigate on autopilot setting, but it’s missing?

Week 3 -- still no software update. Interesting enough, you can't chat with a Tesla support person (option has been disabled on their site for the past week or two). I also sent an email, but never heard back. :/

Where's the Advance update preference? (Mine is at 2019.7.106, so i dunno if i even have that)

6/14 - still no update, been connected to wi-fi most of the day

oh Seems like I should give the deep reboot a try :)

I took delivery last Tuesday (6/4) -- current firmware is 2019.7.106. I've been connected to wifi to try to get a software update, but nothing yet...