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  1. B

    Non-existent Customer Service

    I am just a week in. I debated making the jump. I live near Boston and like taking the X on road trips to NYC or NH or ME. 325 miles buys me a little more optionality and peace of mind. I'm not sure if I could totally justify the value proposition, but I do enjoy the smoother ride and am looking...
  2. B

    Non-existent Customer Service

    This is so very true. I reserved my first Model X in September 2015. I was an evangelist for the brand before I owned a car. I took delivery in June 2016. I loved my Model X. I praised the car (and the brand) to anyone who would listen. Then I ordered a new Model X in May 2019. The entire...
  3. B

    How to confirm FSD on new MX

    I just went through something similar. Took delivery 6/25. I paid for FSD when I ordered on 5/22. When I got the car, the sticker didn't have it and the autopilot settings did not show Navigate on Autopilot. My delivery associate said it would come with the next software update. Since the...