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Multiple chargers in the Tesla app
I was able to merge two "homes" in the Tesla app by calling 877-961-7652 and make a request to have one home archived, and move the equipment to the other home. In my case I had Powerwalls in one home and Wall Connectors in the other. The Agent said it would take 24 hours to take effect, but the...- TrialVersion
- Post #20
- Forum: Software: Firmware Updates, Features, Tesla App
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How to merge homes in iOS app? Had Wall-chargers, added Powerwalls.
I tried filing a support ticket myself via the app but nothing came of it. Instead I called 877-961-7652 like jjrandorin@ suggested, and selected option 2 for Powerwall. The Tesla Agent took the Gateway and Wall Connector serial numbers and filed an internal request for me. They explained...- TrialVersion
- Post #15
- Forum: Software: Firmware Updates, Features, Tesla App
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How to merge homes in iOS app? Had Wall-chargers, added Powerwalls.
phantasms, I am having the exact same issue. Were you able to get this resolved, and would you mind sharing how?- TrialVersion
- Post #4
- Forum: Software: Firmware Updates, Features, Tesla App