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Thanks for all the advice, guys! I was able to reach the mobile service advisor directly and they have replaced the headlights yesterday. Very impressed with the speed of the mobile service team! The Vancouver delivery team, on the other hand, has yet to confirm an appointment with me on the...

Hi fellow Tesla owners, I'm running into some problems with my model 3. After yesterday's rainstorm, there's a lot of condensation built up on my left headlight. It looks like water has gotten inside. The left headlight now stays on even when it's parked. I tried rebooting the system but I...

It's a different story in Vancouver. I have cosmetic issues that needs to be fix but I've waited about a month for a reply. The delivery adviser said that there is a wait to get it repair at the body shop and they will notify me when it's my turn. It's been another 2 weeks now and I haven't...

I got my wheel caps kit within a week from ordering. Didn't receive any tracking numbers from Tesla though.

I read on a discussion board from the BC highways website before that EV vehicles aren't allowed on the bus lanes on Hastings Street in Vancouver, as it's not actually marked as an HOV lane. Not sure if that's still the case.