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Were you told about the possible negative effects on your battery pack by using Superchargers? Were you given anything in writing that using Superchargers would result in damage? In the 5 years I have owned my S I have never seen anything in writing that Supercharging could pose problems nor...

From what I understand the essential problem is thermal management of the battery pack as it is recharged. The 85kwh has s piping through the pack which is not that efficient and may leak. While charging there is an enormous amount of heat and the pipes either do not actually touch a number...

The service manager in Thousand Oaks told my wife and I this over the phone. I sent an email reciting his comments to me and he has not denied or corrected it in any way. I am trying to get it in writing but it is like pulling teeth and the story literally changes every time I speak with someone.

When I complained to Tesla about immediately losing 10% range they also gave me a chart claiming there was nothing wrong I was just imaging it. Over time, and challenges, Tesla admitted there is a loss. Last week I was told by Tesla service manager that "Tesla made a conscious decision to...

no, I hadn't read that. thanks. I am both sorry and glad that I am not alone in this. the more i understand what is going on and the various Tesla explanations the more I am convinced that this is unfortunately a legal matter. if the software is to prevent fires, then replace the battery...

the warranty doesn't cover degradation but Tesla has said repeatedly that an excessive loss in capacity is covered. it is a very vague standard but tech supervisors at Tesla told me that a 20% loss can be characterized as defective but that typically degradation is caused by very specific...

This seems to be an effort by Tesla to avoid large numbers of warranty claims as the Model S ages. I have a 2014 85 kwh and experienced exactly what has been complained about in this thread - a sudden, dramatic loss of upwards of 20% range capacity. I feel the 8 year battery warranty is...