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I have the Xukey ones and cannot figure out how to remove the rear plastic nut, it spins but doesn't come off?

Amen brother, I know emotions can overtake the desire to have it, not many will reject one but I'm a bit seasoned. As well I like to see how things are handled and was shocked that they found it acceptable and offered not even an apology. Do they even provide customer service training for their...

Sorry for your poor experience and leaking window. I was told that the window would not leak because of the wavy trim. I hope your issues get fixed asap. To be fair I have heard horror stories from other high end car companies. It is obvious to me Tesla is a tech company first who makes a car...

500kms to drive home! You should get a trailer just to save the kms but counter productive? I think the next one will be perfect as they know what we expect. Good luck to you.

Thanks for all your replies, I appreciate the feedback and sharing your knowledge/experiences. It has been 4 days and no word from Tesla yet. Like I previously said, the other one on the lot I would have taken but it wasn't for us.

I just expect to get a new vehicle without issues, High volume, lowest end, doesn't make a difference to me. So if I buy the lowest end Porsche there gonna give me their basic service. You seem to like to give Tesla an excuse for their flaws? Bend over backwards, where do you even see where I...

I don't really care, what is the difference between them saying they won't fix them and me telling them to fix them? Am I supposed to start a fight with them? I also have read no threads until now about this extremely flawed pick up procedure. I didn't look for the other flaws and I am not...

Maybe it had those issues, I didn't know I should look for that. thanks. When they tell you it is normal for the leather to not match the seems and rubber seals are not straight you are buying a 56k car..that's crazy. You also start to think, what else is wrong with this car. There was an air...

That was the thing they basically said they could not do anything about it. There was no offer to fix it and I was showing concern. I have purchased several new cars, every issue I have found was fixed or offered by the manager to fix. They couldn't care less was the attitude. I didn't even...

We went to pick up our model 3 last Sunday without any research on the pickup process. It didn't take long to be in the vehicle going through orientation. The person going through the vehicle seemed to rush it and I had to clarify a few things. There were three of us and the one in the back...