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I said I didn't blame Tesla for the long response time. That is typical around this area at 5 pm. It was non-repairable sidewall damage. Yes, I made the mistake of going through Tesla. They told me to leave the key card in the glove box and they did not put it back there. They put it in the...

I canceled my Model Y Pre-order today. This is what I would have liked to put into the feedback form but they limit the character count. I got a flat tire and it took four hours to get help. I realize this part is not necessarily Tesla’s issue but this lengthy time to get help leads to even...