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Thank you. However, how do you raise a ticket with Tesla when you are based in Portugal (we do not have access to the online support that is available in the US, we just have a phone number where you have to go through a lot of "bot-choices" and be lucky or not to have someone on the other end...

Hello, I have exactly the same problem, I am based now in Portugal, but I have heard that someone could get into YouTube by going through a created Plex TV account. I am trying to find the solution he proposed, but for the time being I am as stuck as you are. KR,